Director of Operations

March 2, 2018 / Careers, News & Updates

Company Description

Customized Energy Solutions is at the forefront of competitive energy markets. Through consulting services, financial analysis and operations services, we enable competitive suppliers, technology providers, and utilities to prosper. We have been recognized as one of the fastest growing, privately held companies by Inc. 500 and by Philadelphia 100.

Join a rapidly growing company in an exciting and dynamic work environment. As one of the top 100 fastest growing companies in the Philadelphia region, Customized Energy Solutions offers an opportunity for significant professional growth. Our team of associates at CES is highly motivated, innovative, and passionate about providing excellent Services to our clients. We look for individuals interested in growing with our company, and working in an exciting, open and collegial work environment. Our main office is in Philadelphia, with satellite offices in various U.S. states, Canada, Japan and in India.

Job Description

We are looking for a talented and hard-working individual with a minimum of five years’ experience in the deregulated electric industry to support the 24 hour Operations Center of Customized Energy Solutions. The Operations Center consists of generation and load management functions, transaction scheduling, plus generation and energy storage monitoring, and other aspects of wholesale market activity management. The Operations Center manages approximately 10,000MW of load and generation facilities across all US Independent System Operator (ISO) and Regional Transmission Organization (RTO) areas, plus several Canadian ISOs.

Specifically, the position will be responsible for planning, hiring, reviewing, and coordinating the staffing of the Market Operations Center, as well as ensuring all staff meet the minimum training requirements for each ISO/RTO being served by Customized Energy Solutions. The position will also be expected to develop and maintain the procedures, procedures, and systems for the Operations Center to follow in its day to day activities, as well as coordinate the interaction between the Operations Center and other Customized Energy Solutions’ staff, and Customized Energy Solutions’ clients. The role is primarily a standard work week role, but some off hours and week-end support will be required.


Strong candidates will possess:

  • Specific knowledge of generation dispatching in PJM, MISO, ISO-NE, SPP, and / or CAISO
  • PJM and / or NERC operator certifications (in past or current)
  • General knowledge of ISO / RTO markets
  • A Bachelor’s degree preferably in electrical engineering or other engineering field
  • Leadership / management experience
  • Attention to detail
  • Good written and oral communication skills
  • Ability to be self-directed as well as work well with others

Exceptional candidates will possess:

  • Knowledge and experience with all US and Canadian ISO/RTOs
  • Experience managing similar Operations Center
  • Experience performing staff interviews and reviews

Additional Information

Customized Energy Solutions offers competitive salary commensurate with experience.  Benefits include performance bonus and profit sharing Medical Savings Account, comprehensive health Insurance, disability insurance, life insurance, and 401K matching and tuition reimbursement. Excellent opportunities for

Submit your application here.