Industry Experts

Alan joined Customized Energy Solutions in October 2007. He provides regulatory coverage of the New York ISO, which includes reporting and analysis on working group and committee activities.  Alan is the current chair of the New York ISO’s Bylaws Committee and the Budget and Priorities Working Group and is a past chair of the Management Committee, Business Issues Committee and Price Responsive Load Working Group.

Alan also provides consulting and business analysis services for clients.  Prior to joining Customized Energy Solutions, Alan worked in the pharmaceutical industry. Alan earned his BA at Penn State University and his MBA at Binghamton University.

Alexander joined CES in September 2013.  He is working on several internet applications with the main focus on CES | GREEN.  Alexander has a background in desktop and web programming. He worked for software, banking and engineering businesses.  For the past 16 years, Alexander had developed many successful web portals and tools for the companies he worked for – Thomson Financial, Lehman Brothers, Panasonic Avionics and others.

In 2001 Alexander, alongside his partner, started a company developing and selling AJAX web frameworks and tools. The company was created several years before technology was accepted and implemented by Microsoft.

Alexander has a MS in Computer Science from National Technical University of Ukraine.

Alex joined CES in 2016 as a System Operator on the 24 hour renewable generation monitoring desk.  His responsibilities include the monitoring of wind turbines at 8 different sites located in the United States, communicating with wind park technicians at each site, as well as curtailing, remote resetting, and reporting on the condition and performance of the sites he oversees.  He obtained a Bachelor’s Degree in Arts Administration from Marywood University and worked as a commodity futures trader before joining CES, while maintaining an active music career as a guitarist.

Andrea is a fully Bilingual Business Professional, with an extensive background in the energy industry. Her formal education is in law, mediation and conflict resolution, with expertise in government relations, structuring agreements and leading negotiations in the Americas.

Andrea worked as in-house counsel for multinational energy corporations in Argentina, and before working with CES worked for Duke Energy International based in Houston, Texas. Among other responsibilities she led efforts for business development in Colombia and Mexico, built and managed relationships with industry leaders and high level key decision makers, and also conducted research and monitored legislative, political, economic and social realities, assessing risks and providing counsel on market-level intelligence.

Andrea holds a Law Degree and a Postgraduate Degree in Oil and Gas Law from the University of Buenos Aires. She also holds a Mediation Degree with Specialization in Corporate Mediation from the Buenos Aires Bar Association School of Mediation, and is a Licensed Mediator before the Argentine Ministry of Justice. She is a member of the Association of International Petroleum Negotiators (AIPN), and Chairs the Houston-Mexico Energy Group power committee.

Anila Vangjeli joined Customized Energy Solutions as Marketing Manager in May 2017. Anila is currently providing marketing support to all of the CES Business Lines, including conferences, presentations and the creation of new and improved marketing materials.

Prior to joining CES, Anila was a Marketing Manager at Affiliated Distributors where she provided marketing support to over 150 suppliers and distributors in the industrial supply division. Anila has also previously worked as an Account Manager at a local advertising firm where she was responsible for preparing and presenting client deliverables as well as managing over 140 trade shows and creating innovative marketing materials

Anila is a graduate of Rosemont College, with a BA in Communications.

Apoorve joined Customized Energy Solutions in January of 2011 and works with the Indian Operations team as an Analyst.  He has over 3.5 years of experience in Power Trading.  At Customized, he is responsible for Business Development for Open Access Clients, Renewable Energy Market (REC), deciding Bidding Strategies for Clients, Contract Management and Operational Aspects of Power Trading, as well as Regulatory Assistance to the Clients. He previously worked with North Delhi Power Limited and Shree Cement Limited.

Apoorve holds a Master in Business Administration (Power) from University of Petroleum & Energy Studies and Bachelor of Science (Mathematical Sciences) from Delhi University.

Ariel joined Customized in 2005. Ariel focuses on providing renewable energy service offerings to the company’s wholesale and retail clients at the state, regional, and federal levels. Ariel specializes in project evaluation, consulting, and analysis, and managing renewable attributes and compliance obligations.

Previously, Ariel worked in environmental litigation and end-user electric and natural gas consumption analysis.  Ariel earned a BA from Rutgers and a JD from Dickinson School of Law with a focus on Environmental and Natural Resource Law.  She is licensed in PA, NJ, and DC and serves as the company’s in-house counsel.

Avinash has joined Customized Energy Solutions in May, 2013 as Director – Regulatory & Policy. He has experience of working in the Indian power sector for around 34 years.

He has worked with Maharashtra State Power Generation Company (erstwhile MSEB) for 25 years in various capacities in power generation- operation and maintenance, corporate planning, central purchase and commercial departments.

He is a mechanical engineer with post graduate diplomas in Finance and IT. He has Advanced course in Power Distribution Management to his credit and is also a certified Boiler Proficiency Engineer and Certified Energy Auditor.

Barbara Clemenhagen joined Customized in 2013 and is an expert in regulatory advocacy and market design, with a focus on energy markets.  She has experience with leading strategic initiatives for generators, power marketers and retailers to enhance competitive markets, including the design and establishment of markets, and the introduction of new rules, structures, services and products. During her extensive career she has taken on projects that range from strategic to operational, and include strategy and business planning, market design, regulatory, project finance, acquisitions and divestitures. Her specialties include: commodity markets, market design, regulatory and administrative law, and project finance.  During her tenure at Topaz Power, she served on the ERCOT Board of Directors representing the Independent Generator market segment. Barbara previously served on the ERCOT Technical Advisory Committee and chaired the ERCOT Wholesale Market Subcommittee for several years. From January 2009 to March 2013, she was the President of the Texas Competitive Power Advocates; a trade association representing the largest power generators, wholesale power marketers and retail electric providers in ERCOT.

Ben joined CES as a Renewable Generation Operator in September of 2016. His current responsibilities include the monitoring, diagnostics, curtailment, and remote repair of wind farms. Additionally, he is responsible for coordinating both planned and unplanned outages with different transmission operators and ISO’s as well as providing weekly and month-to-date reporting on site performance conditions to the customer. 

Before joining CES, Ben attended Liberty University where he graduated in May of 2016 with a B.S. in Electrical Engineering and a minor in Intelligence.

Bill joined Customized in October 2009.  He is leading internal technology initiatives to provide web-based reports to clients and to streamline internal operations pertaining to ISO interfaces. Bill has a background in systems integration, market operations and market settlements within the deregulated electric power industry.

For the past eleven years, Bill was responsible for data implementations, systems integrations, custom software applications, reporting & analysis consulting with several ISOs and electric companies. Bill has a BS in Nuclear Engineering from Penn State and spent the first twelve years of his career as a test engineer for GE.

Bill joined Customized Energy Solutions in October 2013. His primary area of focus is providing PJM regulatory coverage with an interest in generation assets.

Prior to joining Customized, Bill worked as an analyst for Monitoring Analytics, the PJM Market Monitor.

Brandon joined CES as a System Operator in June of 2011 and is responsible for monitoring and dispatching generation, forecasting load, and entering bids for ancillary services and day-ahead demand for our clients. Before joining CES, Brandon attended Rowan University where he obtained his BA in Economics.

Carl joined Customized in October 2013. He reports on stakeholder activities at PJM Interconnection and represents the PJM Public Power Coalition.

Carla joined Customized Energy Solutions in November 2013.  Her current role as part of the Retail Services team includes assisting clients with new market entry and enrollments. Carla gained over 13 years of experience in the energy industry working for GE Nuclear Energy and Constellation NewEnergy as a software engineer and production support analyst. Some of her duties included the implementation and support for monitoring, billing, and enrollment systems for multiple markets throughout the US. She has a BA in Computer Information Science from University of California, Santa Cruz.

Chad joined CES in February 2017 as a Retail Operations Analyst.  As part of the Retail Operations team, his primary focus is to provide analysis and operational support to the retail operations group; assist with retail portfolio management; optimize EDI and billing tools; and investigate, oversee, and track software issues.  Before joining CES, Chad worked as a Market Analyst and Operator for a Demand Response and Energy Storage startup company.  Here he gained experience providing analysis on new and emerging markets for Demand Response and Energy Storage, Utility Demand Management and holds a PJM Generation Operator Certification.

Chad has experience as an Energy Auditing Associate and Technology Marketing Intern for the University of Delaware.  He also worked as a Grant and Procurements Intern at the Department of Energy.

Chad graduated from the University of Delaware with a B.S. in Energy Policy concentrating in Economics.

Chuck joined Customized Energy Solutions in December 2014 as a System Operator. Chuck supports the day-to-day activity in the Day-Ahead and Real-time energy markets. He is responsible for submitting Day-Ahead bids and offers, Day-Ahead and Real-time Demand Response, Emergency Load Response and energy market settlements.

Charlie joined Customized Energy Solutions in February 2016 as Senior Analyst of Retail Market Services, working on the Retail Team with a focus on load forecasting and retail portfolio management and analytics.

Before joining CES Charlie spent 4+ years in the energy industry, working in finance and wholesale energy operations for a then startup retail electricity provider, as well as asset management and operational FP&A for a global renewable energy developer/Yield Co. He has broad industry experience, including financial modeling and forecasting (on the demand side for retail portfolios, and on the generation side for solar/wind/hydro assets), retail book management and pricing, REC tracking and procurement, power hedging risk management strategy, startup financial strategy and operations, asset management, and budgeting/variance analysis.

Charlie graduated from Vanderbilt University in 2011 with a BA in Economics, Financial Economics, and Corporate Strategy, and enjoys long walks along the Schuylkill River bank with his dog Crissy.

Chris joined CES as a System Operator in August of 2015.  His current responsibilities include the monitoring, diagnostics, curtailment and remote repair of wind farms. Additionally, He is responsible for coordinating both planned and unplanned outages with different transmission operators and ISO’s as well as providing weekly and month to date reporting on site performance conditions to the customer.  Before joining CES, Chris attended Rowan University where he obtained his BA in Business.

Chris is a Senior Consultant for Customized Energy Solutions, which he joined in January of this year.  He provides regulatory coverage of SPP, which includes reporting and analysis on working group and committee activities.  Prior to joining Customized, Chris gained over 18 years’ experience in finance and the energy fields with Constellation Energy and Exelon.  He has been a selected as a company or industry segment representative on stakeholder committees in PJM, MISO, ERCOT, and SPP.  Chris has a Bachelor of Science from Towson University and an MBA from the University of Baltimore.

Chris joined Customized Energy in April 2011 after working as an Information Technology consultant for CES for more than five years.  Prior to joining CES full-time, Chris assisted with infrastructure design and upgrades as well as integration between CES, ISO market participants and RTOs.

Chris has 15 years of experience in various aspects of the IT field and SMB consulting.  Chris graduated from Allentown College of St. Francis de Sales, now DeSales University, in 1997 with a BS in Computer Science, Information Technology and a minor in Business Management.

Craig joined Customized Energy Solutions in October 2013 bringing more than 20 years of software sales, marketing, development and delivery experience to the CES Retail Team.  He is primarily focused on helping CES clients gain market entry, streamline their EDI and Billing process and more accurately manage forecasting and scheduling thorough the implementation of Customized’s end-to-end hosted software platforms.

With more than 10 years of experience in the energy sector, Craig’s efforts on behalf of his clients have allowed them to realize hundreds of thousands of dollars in savings by implementing software and services while focusing on their core business.  Prior to joining CES, Craig established sales methodology and developed sales teams for FirstCarbon Solutions and LPB Energy Management.

Curtis joined Customized in 2013 bringing over 20+ years of energy experience with 13+ years providing consulting services to clients across multiple ISO/RTO markets (ERCOT, SPP, NE, NY, PJM, MISO, CAISO). He has managed numerous merger and acquisition efforts for large wholesale market participants across the country.  Curtis has experience providing and implementing front, mid, and back office services and solutions for clients.  Curtis leverages his extensive business acumen complimented by a strong technology background to effectively and efficiently provide superior customer service. Through his extensive experience in the industry, Curtis adds depth and breadth to the Customized Energy Solutions team.

Cynthia joined Customized Energy Solutions in January 2009. She is responsible for assisting clients in retail services with new markets and current services in the areas of forecasting, billing, enrollment, and pricing.

Prior to joining CES, Cynthia gained over 10 years experience in retail energy operations and forecasting in multiple markets while working for Constellation NewEnergy. Cynthia is a certified Project Management Professional. She also has a BA from The College of William and Mary in Virginia and an MA from the University of Southern California.

Dan joined Customized Energy Solutions in June 2016, as an analyst on the Retail Services team.  He provides support to the group in billing operations, EDI, and client and data management. 

Prior to joining CES, Dan managed the records database for an intellectual property legal practice. He graduated from West Chester University with a degree in English. 

Dave joined CES in June of 2014. His role as an analyst in the Demand Response group entails analyzing market and customer data to evaluate market opportunities, develop new business and provide the most economical propositions to the customer. This requires completion of compliance and settlements tasks for ISO DR programs and keeping up to date on the DR regulatory environment and energy markets. He also monitors and interprets client activity and discusses participation in ISO DR programs with clients, as well as potential clients.

Prior to joining Customized, Dave attended Penn State University, earning a BS in Energy, Business, and Finance with an economics minor. Since graduating in 2011, he has worked in the energy industry, most recently working as an Energy Analyst.

David joined Customized Energy Solutions in January 2007.  David provides reporting services regarding ongoing developments in the policies and rules of the MISO markets.  He also provides economic and regulatory consulting services, including litigation support.  In addition, he represents the interests of the MISO LSE Coalition, a group of 18 largely transmission dependent municipal, cooperative and similar electric utilities throughout the MISO region.  FERC has favorably relied on his testimony in cost allocation and market power cases.

David earned a BA in Economics from Trinity University (TX) and a PhD in Economics from Vanderbilt University.

Prior to re-joining CES, Dave was a Management Consultant in Accenture’s Energy Trading Operations practice. Dave was with CES from 2009 thru 2013 with a focus in the Market Operations Center. Before CES, he worked in Manhattan in the energy trading industry, specifically with physical energy logistics (Natural Gas & Power). Dave obtained his MBA from St. John’s University Peter J. Tobin School of Business; and his BA from Bucknell University where he was a member of the basketball team.  Following Bucknell, he played professional basketball overseas for 3 years.

Debi joined Customized Energy solutions in April 2013. He has been involved in financial analysis and modeling for both India and US market projects. He is responsible for market research and report writing for Renewable energy and Emerging Technology applications. He also provides support to India Energy Storage Alliance (IESA) for IESA promotions, events, technology support to IESA website and IESA-KPN services.   Debi has 2 and half years of prior experience in consulting at Oracle Financial Services for Asia-Pacific Region.

Debi holds an MBA degree in Finance from SCMHRD (Symbiosis International University), Pune, India and a bachelor of Technology from KIIT University, Bhubaneswar, India. Debi was part of several national / international competitions winning teams during his MBA program.

Devdatt joined Customized Energy Solutions in November 2014 as an Analyst in Retail Operations.  He works in the Retail Market Services and develops and maintains electricity pricing models.

Devdatt’s work experience includes graduate research on block co-polymers at the University of Pennsylvania as well as co-op stints in Purchase and Manufacturing. Devdatt graduated with a Masters in Materials Science from the University of Pennsylvania in 2014 and a Bachelors degree with honors in Mechanical Engineering from the Birla Institute of Technology and Science-Pilani, Dubai in 2012.

Dharmesh joined Customized Energy Solutions in June 2007. With a background in Electrical Engineering, Dharmesh supports the day-to-day activity in Day-Ahead and Real-Time energy markets, submitting Day-Ahead bids and offers, Day-Ahead and Real-Time Demand Response, Emergency Load Response, settlements and bill reconciliation. Most recently, Dharmesh has been involved with the Wholesale Services group managing generation portfolios and performing power flow studies.

Dhruv joined Customized Energy Solutions in February 2011 and works in the India Operations as an Analyst. He began his career as a Management Trainee with North Delhi Power Limited (NDPL). He was an integral part of the pre-opening team to look after intra-state ABT, Power Trading and Power Purchase for NDPL. At Customized, he is responsible for Business Development for Open Access Clients, Renewable Energy Market (REC), Demand Response (DR), deciding Bidding Strategies for Clients, Contract Management and Operational Aspects of Power Trading and Regulatory Assistance to the Clients.

Dhruv holds a Masters in Business Administration (Power) from the National Power Training Institute (NPTI), apart from a Bachelor’s degree in Engineering (Instrumentation and Control) and Diploma in Electronics and Communication.

Dr. Rahul Walawalkar leads the Emerging Technologies & Markets team with focus on energy storage, renewables, demand response and smart grid technologies as well as international markets. He is an acclaimed energy expert. Rahul serves on the Board of ESA and provides input to FERC & various state agencies. He has served on panels for US DOE and in working groups for IEEE & NIST.

Rahul holds a Ph.D. in Engineering & Public Policy, a MBA in Energy Management and a BS in Electrical Engineering from Carnegie Mellon University. He is the recipient of numerous awards and is a member of various professional organizations including AEE, IET, IEEE and IAEE.

Dr. Satyajit Phadke joined CES in January 2015. His focus is on consulting services in the area of energy storage and conversion technologies for various applications such as automotive, stationary power, portable power and grid scale storage. Additionally he assists with evaluation, validation and competitive bench marking of technologies.

Satyajit has in depth understanding of various energy storage technologies owing to his many years of involvement in the research and development of novel battery chemistry and materials for fuel cells. He holds three licensed patents in the area of batteries and is the author of several technical articles in this field. He has a PhD from University of Florida, a BS from the Indian Institute of Technology (IIT) Roorkee and has worked in capacity of a post doctoral associate at Massachusetts Institute of Technology (MIT) and Princeton University.

Drew joined CES in January 2016 as a consultant with Data Acquisition Services.  He comes to CES with over 14 years of experience supporting Windows Systems and Networking for SMB customers. Drew has joined the Data Acquisition Services team developing, setting up, and supporting the DAS systems and services. Drew earned a BS from Millersville University in Secondary Education and an Associates in Computer Systems from York Technical Institute.

Dustin joined Customized in September, 2015. As a system operator he is part of a 24 hr. operational team that monitors generation, performs remote repairs, and implements wind park curtailments. Additionally, he is engaged with dispatching and conducting regular day to day operations such as coordinating outages and communicating with engineers and technicians over multiple facilities. He also carries out ongoing reporting procedures while handling bids for different ISO energy markets.

Before coming to CES, Dustin was in the U.S. Navy for six years rated as an Aviation Warfare Systems Operator – Acoustic. Primarily he was engaged with P-3 Squadrons operating sensor systems, airborne electrical equipment, and acting as an inflight communications operator. He became a watch supervisor for the remaining years in the Navy at the Integrated Underwater Surveillance System facility in Virginia Beach conducting anti-submarine warfare tactics, analysis and tracking. After the military he attended Middle Tennessee State University where he was awarded his Bachelor of Science degree in Mass Communications.

Dustin also obtained a second Bachelor of Science degree in Photography at the Art Institute of Philadelphia and is an enthusiastic outdoor and wildlife photographer. Some of his ongoing projects include Cowtown Rodeo and the Wolf Sanctuary of Pennsylvania where he is also a volunteer.

Currently Edward serves as Vice President – Integrated Solutions at Customized Energy Solutions, where his focus is on developing a business line which integrates retail electricity supply, distributed energy resources, energy storage and demand response.  He has worked with numerous clients across all business lines to help them understand economics and market potential of the various applications. He has provided strategic consulting for retail electricity suppliers in US markets.

Ed has over twenty years of experience in the energy industry. Prior to joining Customized Energy Solutions in 2006, he worked for Constellation NewEnergy in all aspects of retail energy marketing. Ed’s experience also includes work on the utility side of the business in customer choice implementation and rates and economic analysis.  He previously worked in operations and quality assurance at nuclear generation facilities.  Ed holds a B.S. from the United States Naval Academy and an M.B.A. from Drexel University. 

Erik Hendrick joined Customized Energy Solutions in March as a Senior Consultant for Risk Management and Origination.  Erik was concurrently Head of Supply & Trading for Guttman Energy from May 2014 through November 2015 where he lead a team in the hedging of its Appalachia natural gas and PJM power portfolios. Eric used his extensive finance and energy trading background with high attention to market analysis and risk management to ensure adequate margins for Guttman. Eric marketed power and natural gas while skillfully monitoring and analyzing the energy exchange, resulting in competitive energy prices for Guttman Energy’s customers.

Erik is responsible for the company’s services related to the wholesale electricity markets, which includes managing and scheduling generation assets in the various RTOs/ISOs, and managing the electricity purchases and electricity market activity for large users, including municipalities and industrial customers. 

Erik first joined Customized Energy Solutions in May of 2005 as the Director of Regulatory Affairs for PJM. In this role he provided market updates and information on market rule changes to many clients in PJM.

Erika Schmitt joined Customized Energy Solutions in 2010. Erika began working with the renewable and retail teams managing market entry, renewable compliance and ongoing compliance portfolios. Erika has expanded her work to include consulting in market evaluation, back office operations optimization, and portfolio management for clients throughout the retail space. Erika currently manages deliverables across the forecasting, scheduling, settlements, EDI, Billing and market entry teams in support of the Company’s retail offering.

Erika graduated from Ohio University with a BA in Journalism Public Relations and a BS in Political Science.

Gina joined Customized Energy Solutions in April 2014. As part of the Retail Services team, her primary focus is to provide retail natural gas suppliers support with new market entry, customer enrollments, billing, reporting, and data management. Prior to joining CES, Gina gained 12 years of experience in Residential Billing and Collections, Wholesale Power Markets, and system integration while working for Accenture Plc. Gina graduated from University of Notre Dame with a BA in Psychology.

Ginger joined Customized in 2010 as a Regulatory Affairs Specialist. Ginger provides reporting services regarding ongoing developments in the policies and rules of MISO markets. Previously, she worked at MISO as a Stakeholder Relations Specialist. In that role, she stayed familiar with wide-ranging MISO developments, policy and procedural issues, and stakeholder views.

Ginger earned a BS in Political Science from Malone College in Canton, OH and completed her MBA at Kelley School of Business.

Gloria Wang joined Customized Energy Solutions as a Junior SQL Server/BI analyst in January 2015. She is part of the Retail team and responsible for providing support services to our retail electric and natural gas clients.

Prior to joining CES, Gloria has been working in data analysis for over 5 years.

Graham joined Customized Energy Solutions in July 2016 as an analyst with the natural gas team. He assists in the forecasting and scheduling of natural gas, along with various other natural gas based projects. Prior to joining CES, Graham gained experience in yield forecasting and statistical analytics with a commodity weather consulting company. Graham received a BS in Meteorology, with a focus on Energy Business Finance, from The Pennsylvania State University.

Dr. Gustav Beerel joined CES in 2013 as Vice President of Market Development.  His focus is on business and process development of scalable, comprehensive retail and wholesale energy service delivery platforms both in the US and internationally.

Gustav is the founder/President of Emission Information, Inc.  He was co-founder/CEO of EnvaPower, Inc, (known as Genscape Analytics).  He was a founding member of New Energy Ventures and Corporate S.V.P. of AES NewEnergy, (known as Constellation NewEnergy). He spent a decade in the chemical industry, has an MBA from Harvard Business School and a Ph.D. in Chemical Engineering & Mathematical Optimization.

Guy joined Customized Energy Solutions in October 2008. His primary area of focus is providing PJM regulatory coverage and consulting services to clients with an interest in generation asset management and trading.

Guy has over 20 years of energy experience, including 12 years experience in competitive electricity markets as proprietary trader, portfolio manager, and asset manager in PJM, MISO, and NYISO. He earned an MS degree in Business from the University of Baltimore and a BS degree in Accounting from the University of Maryland. Guy is also a Certified Public Accountant.

Harry joined Customized Energy Solutions in November 2012.  His focus is consulting services in the areas of market settlements and analysis for wholesale and retail load serving entities as well as generation projects.  Additionally, Harry assists with managing and scheduling generation assets in the various RTO/ISO markets and provides expertise for a variety of renewable energy and back office improvement projects.

Prior to joining Customized, Harry gained over 20 years of experience in the energy industry working at PJM Interconnection where he led the market settlement functions from the inception of today’s PJM wholesale markets.  Harry earned a BS in Electrical Engineering from Drexel University and an MBA from Villanova University.

Harsh joined CES in November 2014. He has been involved in providing consulting and market research services to utilities, OEMs, regulation makers and other clients of Customized Energy Solutions and India Energy Storage Alliance on energy storage, renewable energy and other power sector related emerging markets in India. Harsh has over five years of experience in energy sector with a particular specialization in the areas of market research, process improvement and strategy consulting.

His research experience focuses area of Power Generation and T&D equipment, Power Sector Investments, Renewable Energy Development, Energy Storage Systems and Power Utilities Best Practices. He has also advised companies on the areas of Market Analysis and Forecasting, Organizational Development, Stakeholder Management.

He holds a Masters of Business Administration in General Management from Leeds University Business School, United Kingdom; a Bachelor of Technology in Electrical Engineering from the Visvesvaraya National Institute of Technology, Nagpur, India and Diploma in Management Consulting, certified by CMI, UK. He had a short stint as a Consulting Intern with a couple of small organizations in Johannesburg, South Africa.

Harveyetta joined Customized Energy Solutions in February 2006. As Benefits Manager, her duties include managing the company’s employee benefits program, leave policies, insurance policies such as health, life, disability, and 401K. Also, assists with selecting benefits vendors and managing enrollment, renewal, and delivery of benefits to the company’s employees. The breadth of her duties extends to assisting the controller with a variety of financial matters.

Harveyetta earned a MS degree from Villanova University in Human Resource Development.

Jacquie joined Customized in 2007 and assists her clients to evaluate and integrate emerging technologies into the energy markets. She is an expert in the energy regulatory arena and wholesale market rules.  Jacquie has over twenty five years of experience in the energy industry. She worked for the CA ISO in the areas of market design and account management. She has worked internationally on energy regulatory reform and restructuring matters for the US Agency for International Development. Jacquie worked in project development for an independent power producer, and has worked for the Federal Energy Regulatory Commission. She has a B.A. from Rutgers University and an M.B.A. from George Washington University.

James joined Customized Energy Solutions in March 2014. He is responsible for developing software applications in Retail Services in the areas of EDI data exchange, billing, enrollment, pricing and forecasting.

He has three years of experience developing retail web applications, and holds an AA in Information Science and Technology from Bucks County Community College.

Jasmine joined Customized Energy in Dec 2014. As part of the Retail Services team.   Her responsibilities include the EDI testing of all transactions and troubleshooting EDI related issues. In addition, Jasmine will play a key role in the scheduling of QA checks and Data Cleansing for on-boarding clients who are transitioning to CES from previous vendors.

Prior to joining CES, Jasmine spent 3 years working as a VB6 programmer for a Japanese company in Hiroshima, Japan.  Jasmine also has expertise working as a Web Content Administrator and general IT support provider.

Jin Xiao joined Customized Energy Solutions in July 2011. He is responsible for developing software applications in retail services in the areas of EDI data exchange, billing, enrollment, pricing and forecasting.

Prior to joining CES, Jin has been working in utility industry for over 10 years, as a lead application architect and developer at Utility.com, AES NewEnergy, Constellation Energy Group, and SunEdison . He was the lead designer and developer of   various invoicing systems, tariff rate database/engine, and SunEdison’s industry-leading solar operations center platform. Jin is a certified Microsoft System Developer. He has B.S. Industrial/Systems Engineering from Chongqing University and M.S. in System Engineering from University of Arizona.

Javed joined Customized Energy Solutions as an Intern in December 2011. He is responsible for integrating the electricity generation and storage resources with CES’s Control Center. In addition to this he is responsible for developing software platforms for real time systems for better reliability and for having effective data interface to the ISO’s. He is been instrumental in developing low cost hardware and software platform (Based on  IoT ) for monitoring and optimizing performance of the micro-grids in India.

Javed holds a bachelor’s degree in Electronics Engineering from University of Pune, India.

Jed joined Customized Energy Solutions in July 2007, working in the Demand Response Business Line. He started out as an analyst participating in consulting projects pertaining to market analysis using stochastic modeling tools. His work includes advising clients on Demand Response participation in ISO and utility programs and implementation of customer participation in those programs for partner companies. Jed also drives the business requirements for CES|GREEN, a Demand Response and Peak Load Management web portal.

Before he joined Customized, Jed worked as a Financial Advisor and has a BA in International Relations from The University of Pennsylvania.

Jeff has over twenty years of experience in the energy industry. He provides market intelligence and regulatory advisory services to wholesale energy clients active in the ISO New England markets as well as assists clients with market intelligence and analysis on emerging technologies such as energy storage. He has testified before the Federal Energy Regulatory Commission (FERC) and State regulatory agencies on issues including asset divestitures, financial assurance and power market design.

Before joining Customized Energy Solutions in 2015, Jeff was a Senior Associate with the Alliance Risk Group providing risk advisory and regulatory compliance consulting services to a wide range of electricity clients in the US Northeast. Prior to joining Alliance, he was at ISO New England for eight years where he served as Manager, Market & Credit Risk before joining Massachusetts Municipal Wholesale Electric Company as Director of Commodities and Treasurer.  He began his career at Levitan & Associates where he focused on conducting generator asset valuations in support of electric utility divestitures.

Jeff holds an A.B. in Economics from Harvard College.

Jennifer joined Customized in April 2007. As an Analyst, Jennifer is responsible for registering clients, enabling them to do business with FERC, the state, and in the active wholesale markets. Jennifer is also involved with the Wholesale Services group working with generation portfolios, bill reconciliations and settlements. She is also responsible for managing assets in Generator Attribute Tracking System (GATS) and a variety of PJM eSuite applications, and filing FERC quarterly reports.

Prior to joining Customized Energy Solutions, Jennifer worked for over five years as an analyst for PJM Interconnection. She earned a BS in Communication from Clarion University.

Jesse started with CES in September of 2015. His current responsibilities include the monitoring, diagnostics, curtailment and remote repair of 8 different wind facilities totaling 484 wind turbines, with a combined output of 726 Mw. Additionally, He is responsible for coordinating both planned and unplanned outages with different transmission operators and ISO’s as well as providing weekly and month to date reporting on site performance conditions to the customer.

Jesse comes to us with a technical background, having over 10 years of experience in the industrial electricity industry. His past work included the removal, repair and installation of massive electrical motors as well as the estimating and contract management of multi-million dollar industrial electrical projects. More recently Jesse has spent the past three and a half years as a lead wind turbine technician in southwestern Pennsylvania at a 68 turbine, 140 Mw wind facility.

Jessica joined Customized Energy Solutions in March 2017 as an analyst on the Natural Gas team. Her responsibilities include Natural Gas scheduling, forecasting, and tariff analysis, along with supporting other projects within the retail energy department. Prior to CES, Jessica worked as a demand response analyst at an energy demand aggregator in the U.K. She holds an MSc in Economics and Policy of Energy and the Environment from the University College of London, and a BA in Business and Sustainability from Western Washington University.

Jiachen Li joined Customized Energy Solutions in March 2017. As the junior software engineer, Jiachen is responsible for investigating data anomalies, doing financial analysis on the collateral financial dashboard, and providing support of the overall retail service team to the retail electric and natural gas clients.

Prior to joining CES, Jiachen graduated from James Madison University in 2016 with a B.B.A degree in Computer Information System.

Jianfeng joined Customized Energy Solutions in April 2013. He is a member of the Congestion Management team and is primarily responsible for modeling, powerflow analysis, and optimization. He also provides consulting services for clients who request various engineering studies.

Previously he worked at MISO, where he served as Senior Market Design Engineer. He worked in MISO for over 10 years, and has a broad knowledge of the electricity market, forward and real-time operations, and transmission planning.

Jianfeng earned his MS and PHD in Electrical Engineering from the University of Wisconsin-Madison.

Jiaying joined Customized Energy Solutions as an intern at New York office in Feb 2014. In November 2015, she joined Congestion Management team as a full-time analyst. She is supporting a broad range of clients through the various Financial Transmission Rights (FTR) and Auction Revenue Rights (ARR) processes in the CAISO and SPP markets.

Jiaying graduated from Binghamton University with an MA in Finance and Economics and a BA in Economics.

Jim joined Customized Energy Solutions in January 2009. He is responsible for providing expertise and customer support in the areas of energy storage, distributed resources, renewable technologies, project management and all energy market-related issues.

Prior to joining Customized, Jim worked for New York State Electric & Gas Corporation for 32 years, gaining experience in power plant and energy end-use technologies.

Jim joined Customized Energy Solutions in October 2008 as Director of SPP Regulatory Affairs. While Jim is still active in the SPP stakeholder process, Jim now focuses on developing, performing, and managing consulting services for the SPP and ERCOT regions. He seeks to leverage his 14+ years of energy industry consulting experience in which he has provided services to ISO/RTOs, load serving entities, investment banks, IPPs, resource developers, investors, and software vendors.

Prior to working in the energy industry, Jim served in the U.S. Army as an Armor Officer. Jim holds a BBA degree in Finance from the University of Texas at Austin.

John Mai started out as an intern for Customized Energy Solutions in February 2014. In July 2014, he started working full time as a software engineer for the Retail Services group.  He is responsible for developing software applications and supporting business in system maintenance. In addition, he will also contribute to other functions that support the overall growth of the company

John Mai graduated in 2014 from University of California, Santa Cruz with a BS in Computer Science.

John joined Customized Energy Solutions in April 2012, working in the Demand Response Business Line. This work includes advising and registering customers in DR, testing customers for compliance, and planning for participation in the Demand Response program. He also supports managing customers Capacity and Transmission peak shaving along with Load Forecasting. John also assists in the analysis, scheduling and transportation of Natural Gas.

Before joining Customized, John spent the last 5 years working for the curtailment service provider North America Power Partners, where he worked in Demand Response covering the areas of PJM, NYISO, ISO-NE and the utilities Southern California Edison and Pacific Gas & Electric.

Jon joined Customized Energy Solutions in December 2013. His role as a liaison between business and IT groups requires him to perform data analysis/warehousing/quality control, design reports and internal applications, document requirements and specifications, and generally support the technology development team.

Before joining CES, he attained a degree in Economics from the University of Massachusetts with a minor in Computer Science. He later returned to the university’s Isenberg School of Management for his MBA. Jon began his career in the Market Monitoring department at ISO-NE as a Market Analyst and eventually transitioned into a Business Analyst role to coordinate the department’s IT and data needs.

Jonathan started with CES in March of 2016. Jonathan supports the day-to-day activity in the Day-Ahead and Real-time energy markets. He is responsible for submitting Day-Ahead bids and offers, Day-Ahead and Real-time Demand Response, Emergency Load Response and energy market settlements.

Prior to joining CES Jon worked at Sunoco as a Demand/Supply analyst at Sunoco. Prior to Sunoco, Jon worked on the fixed income trading desks of MetLife and Morgan Stanley. Jon graduated from Drexel University in 2009 with a B.S. in Finance.

Jonathan joined Customized Energy Solutions in October 2014. His primary area of focus is providing PJM regulatory coverage and consulting services to clients.

He comes to CES from PJM Interconnection, where he focused on long-term industry strategy and the impact of new technologies and/or market events on electricity markets and grid reliability. He is experienced in PJM’s stakeholder process as well as their governing documents and manuals and has expertise in energy markets, capacity markets, derivatives, natural gas, gas/electric industry coordination, generation, power plant economics, valuation, forecasting, advanced energy storage, renewable energy, and market analysis. Jonathan previously worked as a Market Analyst and Financial Advisor.

Jonathan earned MBA and Master of Accounting degrees from the College of William & Mary and a BS in Business from Virginia Commonwealth University.

Jonghyun joined Customized Energy Solutions in July 2014. He is responsible for developing ETL processes, internal and customer facing interactive reports and other technology initiatives. Jonghyun has a background in Business Intelligence, Data Warehousing and Application Development.  Jonghyun has a Bachelor’s Degree in Electrical Engineering from Ajou University, South Korea and a Master’s Degree in Management Information Systems from Texas Tech University, Texas.

Juan joined Customized Energy Solutions as an Analyst in April 2005. In 2010 he transitioned into Business Development and was made the Director of Business Development in 2012. He currently serves as one of the primary Business Development leaders for the company, sharing in the responsibilities for increasing company revenues through the promotion of service offerings and growth of company client base.

Additionally, Juan provides North American Electric Reliability Corporation (NERC) compliance and standards development; monitoring services for NERC registered companies as well as working on projects on an as needed basis.

Kamila Serwin Joined CES in July 2016 as a Senior Compliance Analyst. Kamila supports the Renewables team and performs a variety of compliance functions, including the development and implementation of regulatory processes that improve and expand the company’s compliance, new market entry, and additional internal services.

Kamila previously worked for NRG Energy Inc. as a Regulatory Compliance Analyst where she was responsible for keeping multiple brands compliant with State Regulations in 13 states. She also designed and implemented a regulatory compliance filing tracking tool and assisted in numerous company projects while establishing efficient processes. Prior to joining NRG, Kamila gained project management experience in the energy industry at NERC where she redesigned the System Operator and Continuing Education Databased (SOCCED) based on industry recommendations and NERC PER-003 and PER-005 Standards.

Kamila holds a BA degree from Villanova University.

Kasturi joined Customized Energy Solutions (CES) in May 2015 as Analyst, Financial Services. She has been involved in financial modeling, analysis and consulting for various projects in India and USA. Her work focuses on  comprehensive analysis of energy storage market providing  investment analysis and pricing forecasts based on respective market regulations.

Prior to CES, she worked with Reliance Energy Ltd., in concern with electricity distribution business of Mumbai as Assistant Manager for engineering and procurement services. Her experience includes network expansion planning, equipment specification designing, vendor management as well as technical evaluation of bids.

Kasturi holds a Masters of Business Administration in Finance from Welingkar Institute of Management, Mumbai, India; Bachelor of Electrical Engineering from College of Engineering Pune, India.

Kate joined Customized Energy Solutions in February, 2016, as an analyst on the Retail Services team.  She provides support to the group in billing, EDI, and client management. 

Prior to joining CES, Kate worked as a Sales Operations Analyst at a tech driven energy company headquartered in Washington, DC.  Here she helped build out the operational processes for a newly launched retail energy brokerage line.  She has a diverse background in client relations, business operations, and project & account management.

Kent joined Customized in 2007. He develops software and serves clients for the Congestion Management team, and has provided IT guidance and tools to various teams since joining.  He came to CES from MISO, where he served as Technical Lead for Market Settlements Applications through the market launch in 2005. 

Kent is a registered Professional Engineer in the discipline of Software.  He holds a B.S. in Mechanical Engineering from the University of California—Berkeley and an M.S. in Energy Analysis and Policy from the University of Wisconsin—Madison.

Kevin joined Customized Energy Solutions in July 2016 bringing with him 15 years of experience in wholesale electricity markets.  Previously, Kevin operated ERCOT’s Congestion Revenue Rights Market and also worked as an account manager where he facilitated the commissioning of several resources.  Prior to ERCOT, Kevin spent 12 years in wholesale power at the Lower Colorado River Authority in Austin, Texas.  There he focused on asset optimization and congestion management for a diverse generation and load portfolio.

Kevin joined Customized Energy Solutions in February 2009. He is responsible for the operations of the real-time data acquisition systems at Customized, and the development of new control system technologies.

Kevin has over 25 years of experience in the electric energy and aerospace industries. Before joining Customized, Kevin was a Senior Engineer and Project Manager at the PJM Interconnection for 11 years. At PJM, Kevin was responsible for the Supervisory Control and Data Acquisition (SCADA) Systems that enabled smaller customers to directly connect to the ISO.

Kira Bryers joined Customized Energy Solutions in October 2014. She concentrates her work on facilitating client entry and compliance in competitive retail markets, supporting compliance and regulatory requirements, and contractual review. Prior to joining Customized, she worked for a large law firm and clerked for two Pennsylvania state trial court judges. Kira holds BA degrees in History, Political Science, and International Relations from Goucher College, cum laude, a JD from Vermont Law School, and also studied at the University of Oxford, the University of Cambridge, the National University of Ireland at Galway, and the Universidad de Sevilla in Spain. She is licensed to practice law in Pennsylvania.

Kirth joined Customized Energy Solutions in August 2008. He focuses on supporting Data Acquisition Services while assisting with SCADA, RTU configuration, communications, and field automa­tion devices. He provides engineering support for integration of production, measurement, automation, and compression of plant control data into SCADA/HMI; in addition to supporting the efforts of technological advances and technical standards in data acquisition.

Prior to joining Customized Energy Solutions, Kirth worked for Samsung Corporation as an electrical supervisor. He earned his BS in Electrical Engineering in India and an MBA from University of Massachusetts.

Kristy Ashley serves as Director, Market Intelligence – ERCOT, for Customized Energy Solutions. In her role, she provides reporting and analysis to CES clients by leveraging her twenty years of experience on both the commercial and regulatory side of the electric markets.

Prior to joining CES, Ms. Ashley was Director, Market Development – South and West, for Exelon Corporation, one of the nation’s largest competitive power generators, where she was responsible for wholesale market policies in ERCOT, Southwest Power Pool and other energy markets in which Exelon operates, and she developed the company’s position on policy matters at the Public Utility Commission of Texas (PUC). Ms. Ashley was actively involved in the design of the Texas nodal market. She has held leadership positions in the Texas Competitive Power Association and has served on ERCOT’s Technical Advisory Committee, Wholesale Market Subcommittee and other market stakeholder working groups. She also served as the alternate representative in the Independent Generator Segment on the ERCOT Board of Directors. Ms. Ashley worked for the Exelon Power Team as a trader and asset manager. Prior to joining Exelon, she worked for Mirant Corporation on their ERCOT asset management desk. With nearly 20 years of energy industry experience.

Ms. Ashley currently serves on the Board of Directors of the Gulf Coast Power Association and chairs the GCPA emPOWERing Women Committee. During her time working with the emPOWERing committee, she developed and led their first two annual emPOWERing Women Leadership Conferences.

Larry joined Customized Energy Solutions in November 2012 as a Systems Operator. Larry supports the day-to-day activity in the Day-Ahead and Real-time energy markets. He is responsible for submitting Day-Ahead bids and offers, Day-Ahead and Real-time Demand Response, Emergency Load Response and energy market settlements.

Prior to joining Customized, Larry worked 14 years for Exelon Corporation in their Wholesale Marketing Group. He held several positions during his tenure there- Financial Accountant, Operational Accountant, Generation Dispatcher and for the last 4 years, Real Time Trader. Prior to Exelon, Larry worked at J.P. Morgan and Deloitte & Touche. He earned a B.S. in Accounting from Villanova University.

Leilani joined Customized Energy Solutions in July 2011.  As part of the Retail Services team, her responsibilities include assisting clients with new market entry, enrollments, billing, forecasting and pricing.

Leilani worked previously for Constellation NewEnergy where she gained over 10 years of experience in retail energy operations and IT support for various regions throughout the company.  She has a BS in Applied Mathematics from the University of California at Los Angeles.

Len joined Customized Energy in September 2012 after working as Information Technology Manager for Berger Montague PC for over 6 years. Prior to joining CES, Len participated with infrastructure design, upgrades and maintenance for leading global clinical trials and medical devices provider as well as national advertisement agency.

Len has 13 years of experience in various aspects of the IT field such as Electronic Document Discovery, Computer Forensics, Database Management and Computer Systems Validation. Len has graduated from Holy Family University in 2010 with a MS in Information Technology Management with honors.

Li Zhang joined Customized Energy Solutions in May 2015.  Li provides clients with generation/load scheduling and portfolio optimization services, guides clients on wholesale market issues/rule changes/settlement impacts.  He also provides load forecasting, economic, regulatory and market analysis consulting services.  Li has twenty years of energy industry experience, from both market administration and commercial operation sides.  Prior to joining CES, Li worked as a manager, Information Delivery and Market Analysis and Manager, Market Systems Design and Evaluation at MISO, and as a market administrator and business analyst at ISO New England.  Li has a broad experience in the design, implementation, operation analysis and stakeholder engagement of New England’s SMD and ASM markets and MISO’s co-optimized energy and Ancillary service markets.  He also led MISO’s business intelligence and data management function.

Li earned a Ph.D. degree in Electrical Engineering from the University of Connecticut, Storrs, CT.

Margaret has seventeen-years of experience in the electric power business. Margaret previously worked for Trimark Associates Inc. as Director of Business Development where she was responsible for leading the development and growth of new business focusing on the solar, storage and microgrid sectors. Prior to joining Trimark, Margaret worked for 3 years at Brookfield Renewable Energy group as Director of Regulatory Affairs where she advised the business on regulatory and compliance matters in organized and bilateral electricity markets in the Western United States. Prior to Brookfield, Margaret worked for eight years at the California ISO where she held various positions and was responsible for managing regulatory affairs, market design and other policy related programs.

Mark has been working with Customized since July 2012. He provides reporting and analysis services for the Ontario Electricity Market and for Canada in general. He also provides expertise and customer support in Emerging Technologies focusing on energy storage, distributed resources, renewables, demand response and smart grid.

Mark worked for Ontario Hydro/Ontario Power Generation for 29 years in various technical and management positions. Since 2005 he has offered strategic consulting services to the energy sector regarding emerging energy options and technologies, including distributed generation, renewables and energy storage. He holds a B. Eng degree from McGill University in Montreal and an M.A.Sc degree from the University of Toronto.

Markus joined Customized Energy Solutions in December of 2009.  Markus has nearly a decade of experience analyzing and managing transmission risk hedging products and currently manages over 18 GW of ARRs on behalf of competitive load serving entities, utilities and municipalities.  Furthermore, he is involved in the day-to-day activities in the wholesale power markets, including the optimization of market participation strategies and bidding structures.

Prior to joining CES Markus held positions on the power trading desk of a commodities marketing company analyzing and trading power basis products. He earned a BS in Mechanical Engineering from Swansea University (UK) and an MS in Aeronautical Engineering from Cranfield University (UK).

Matt joined Customized Energy Solutions in November of 2015 as the Software Manager for the Demand Response group. He is responsible for the integration and development of CES’s acquired peak demand management and demand response software.

Prior to joining CES, Matt worked for 5 years as the Senior Support Engineer for Powerit Solutions. Matt earned a BS in Mechanical Engineering from Seattle University in 2010.

Matthew joined CES as a System Operator in August 2015. He is responsible for monitoring and dispatching generation, performing turbine resets, and entering bids for ISO energy markets.

Previous to joining CES, Matthew was an Energy Generation Analyst for Solar O&M and Commissioning Services. Matthew attended Washington State University where he earned his Bachelor of Science degree.

Mike joined Customized Energy Solutions in October 2015 in the natural gas group. He brings with him experience in multiple energy marketing roles including market analysis, ETRM implementation, structuring, and scheduling and trading. Mike currently supports the day-to-day activities in the physical natural gas markets. He is responsible for scheduling natural gas, confirming deliveries, and overall portfolio optimization. Mike got his BS in mathematics and economics from the College of William & Mary.

Michelle joined Customized Energy Solutions in January 2014.  She is responsible for organizing and maintaining office operations to ensure that the office runs efficiently. She has over fifteen years of experience in office management and accounting functions for businesses and non-profit organizations.

Mike joined Customized in 2014. Mike assists clients with market intelligence, analysis, and consulting on energy storage and emerging technologies. He has experience in bringing new energy storage projects online, including developing operating strategies, and has assisted with the operational and financial management of projects.

Previously, Mike was Manager of Regulatory Affairs at a leading energy storage developer and was very active in promoting rules for energy storage. Prior to that, Mike held various energy consulting positions in the private and public sectors.  Mike holds an MS in Technology and Policy from MIT and a Bachelor’s degree in Physics from Wesleyan University.

Mike joined Customized Energy Solutions in July 2009 as a Senior Consultant in the CAISO Regulatory Affairs group. Mike previously held positions at Shell Trading (Coral Power) where he was the Commercial Project Manager for the California ISO MRTU implementation.

Mike started his career in the power industry in 2000 working in the settlements department at the California ISO. He holds a BS degree in Finance from the University of the Pacific.

Mrigash joined Customized Energy Solutions in June 2013 and works in the India Operations as an Analyst. He began his  eneregy career with Customized Energy Solutions. At Customized, he is responsible for Business Development for Open Access Clients, Renewable Energy Market (REC), Demand Response (DR), deciding Bidding Strategies for Clients, Contract Management and Operational Aspects of Power Trading and Regulatory Assistance to the Clients.

Mrigash holds a Masters in Business Administration (Power) from the National Power Training Institute (NPTI), Master of Technology in Chemical Engineering from National Institute of Technology (NIT) and Bachelor’s Degree in Engineering (Chemical).

Nancy joined Customized Energy Solutions in September 2004. She provides intelligence, consultation, and analysis on the ISO-New England markets.

Prior to joining Customized Energy Solutions, Nancy worked as an analyst for generation developers including CRSS Capital, American Ref-fuel, and Gas Energy, Inc. (a subsidiary of KeySpan). She holds both an MBA and a B.S. from the University of Texas at Austin.

Mr. N. Pendharkar joined Customized Energy Solutions as a senior consultant after retiring as a Chief Engineer from Maharashtra State Electricity Board, serving 36 years in various capacities. He was on deputation to Central Electricity Authority (Western Regional Electricity Board , Interim Load Dispatch for 5 years) as EAD and Deputy Director. He has worked in Transmission Planning ,System Studies, State Load despatch,400kv S/S Design, as well as erection and commissioning. He was also a consultant for Jothi Structure, Mumbai for erection and commissioning of 400kv S/S, Khandwa (MP) of OWERGRID. He was an Adviser Operation and Planning to Pune Power Development Pvt. Ltd. for 3 years in Power trading activities related to Bilateral, Banking, DAM on Power exchange.

Netra joined Customized June 2006 and currently works in Pune, India. She is involved in market analysis projects for clients active in deregulated markets. Netra is leading Customized’s participation in the IEX for Energy trading and REC trading. She works with potential clients on understanding and developing open access processes and enabling greater participation in the IEX from industrial & commercial customers as well as renewable & conventional generators. She is involved in developing the bidding stategy for energy market participants to maximize their profit.

Netra holds an MBA degree from Drexel University, Philadelphia, USA and an Engineering degree from Mumbai University.

Patrick joined Customized Energy Solutions in 2015 as a Senior Consultant with the Emerging Technology group. Patrick assists clients with market intelligence and consulting on energy storage and other emerging technologies. He has a diverse background in technology monitoring, market assessment, and strategy consulting in energy and related industries for corporate and government clients.

Before joining Customized, Patrick was a Senior Consultant with an emerging technology research and strategic planning consulting group based in Silicon Valley, where he led the development and production of comprehensive industry roadmaps and market updates about energy storage, portable power, and fuel cells. He also assisted clients in assessing opportunities and threats from emerging technologies and markets, and worked extensively on custom work ranging from due diligence to scenario development. He has additional prior experience helping clients of the building efficiency division of a multinational engineering company save energy and improve equipment performance.

Patrick holds a BS in Product Design Engineering from the Mechanical Engineering department at Stanford University.

Paul joined Customized in October 2010. He is provides technical expertise and supports the company’s internal and external technology initiatives.  Paul has a background in systems architecture, business intelligence, systems integration and technical leadership.

For the past seventeen years, Paul worked as a systems and business intelligence architect and technical leader in various industries including healthcare, marketing, accounting, insurance and finance.  Paul has a MS in Applied Math & Computer Science from National Technical University of Ukraine.

Pramod joined the Customized team in January 2013. He is a Senior Consultant in the Emerging Technologies Group that focuses on regulatory, technology and market developments that create opportunities for clients in emerging technologies sector, including energy storage. Pramod brings 30+ years of experience. Prior to joining Customized, Pramod worked at the California Energy Commission for 23 years where he managed programs that provided funding for development and demonstration of renewable energy, energy storage, demand response and industrial energy efficiency. Before joining the Energy Commission, Pramod worked in the private sector that included working for a Fortune 100 company as a financial analyst, with an energy consulting company, an angel investor and a startup. Pramod has a BS and MS from India and an MBA from the US.

Ranjith joined Customized Energy Solutions in May 2012.He is responsible for developing ETL processes , and internal and customer interactive reports. He also supports company’s  process automation, internal and customer interactive reporting and other technology initiatives. Ranjith has a background in Data Warehousing and Business Intelligence.

Ranjith has a Bachelors in Electronics and Communication Engineering from JNTU, India and an MS in Software Engineering from Stratford University , Virginia.

Renee joined Customized Energy Solutions in June 2016 as a consultant on the Retail Services team.  She is responsible for assisting clients with new market entry, enrollments, billing, forecasting and pricing.

Prior to joining CES, Renee worked in financial services technology.  Renee has experience in business analysis, agile development, and User Experience (UX) design.  She graduated cum laude from James Madison University with a BBA in Computer Information Systems.

Rick started with Customized Energy Solutions June 2003 as the Director of Regulatory Affairs for the NYISO. Currently, as Director of Wholesales Services – Northeast, Rick continues to follow the NYISO Committee and Working Group activities and is involved in more detailed analysis of the Market conditions as the NYISO addresses significant changes to the Market largely due to Federal and State regulatory and environmental mandates. Rick has 45 years experience in the energy industry as related to power plant operations and RTO/ISO market design.

Rob joined Customized Energy Solutions in 2013. Rob began working with the renewables team providing market entry, ongoing compliance, market analysis and other consulting services to clients. Rob expanded his role to include operational support across CES’ full suite of hosted services for clients including forecasting, scheduling, settlement, EDI, and billing. Rob has diverse experience in the energy industry including renewables and energy efficiency project development. He earned a BA from Wake Forest University and an MES in Environmental Management and Sustainability at the University of Pennsylvania.

Robert joined Customized Energy Solutions in October 2011. He provides market intelligence services related to ongoing policy and market rule developments of the Southwest Power Pool (SPP). Robert has more than 18 years of experience in the North American competitive electricity sector working with ISOs, power marketers, merchant generators, generation and transmission project developers, and municipal utilities to help them achieve their competitive electricity market objectives.

In addition to his power market experience, Robert served in the U.S. Army as a commissioned officer. In 2011, Robert earned an MBA degree from the State University of New York at Albany.

Ron joined Customized Energy Solutions in May 2012.  His primary area of focus is providing regulatory coverage and consulting services to clients in the Midwest with an interest in generation asset management and trading.

Ron has over 20 years of experience in the energy industry, having held various positions of increasing responsibility in settlements, accounting, contract administration, asset optimization, generation dispatch, NERC compliance, and regulatory affairs.  Prior to joining Customized, he was Director of Commercial Markets with Ameren Energy Marketing, a division of Ameren Corporation, that provides retail and wholesale power to customers throughout the Midwest. He earned a Master’s Degree in Business Administration from John E. Simon School of Business at Maryville University as well as a Bachelor’s Degree in Business Administration.

Samantha joined Customized Energy Solutions in August, 2015, as an Analyst on the Retail Services team. She is responsible for a variety of project and client portfolio management functions, along with providing analytical support. 

Sam has a diverse background in the energy industry. She previously worked as an analyst managing a wholesale electric supply portfolio across multiple energy markets. Sam graduated from Penn State University with a BS in Energy, Business, and Finance and a Minor in Economics.

Sangita joined Customized in March 2010. She supports the company’s  process automation, internal and customer facing interactive reporting and other technology initiatives. Sangita has a background in Data Warehousing, Application Development and Business Intelligence.

Sangita has a Bachelors in Electrical Engineering from Osmania University, India and a Masters in Computer Science from University of Kentucky, Lexington.

Scott joined Customized Energy Solutions in October 2015 after working as Information Technology Manager for Mid-Atlantic Dairy Association for over 9 years.  Prior to joining CES, Scott handle all of the technology needs from smartphones to servers and created a company intranet to enable collaboration.

Scott has 16 years of experience in various aspects of the IT field such as server management, SharePoint, networking, and end-user workstations. Scott graduated from Drexel University in 2003 with a BS in Information Science & Technology.

Sean joined Customized Energy Solutions in March, 2016, and brings twenty years of experience in both wholesale and retail Power Marketing and Origination. Sean is an expert in business development, product development, renewable energy products and markets, negotiating structured power agreements, energy hedging, problem solving, entering new markets, and building brand awareness.

Sean most recently worked for NextEra Energy Power Marketing, LLC where he located, negotiated, and closed structured wholesale power contracts. Sean also focused on helping renewable energy companies hedge and manage their asset portfolios. Sean started his energy career with the Philadelphia Electric Company negotiating long-term structured power contracts with its forty largest customers. Sean subsequently worked in retail electricity where his roles included pricing power contracts, portfolio hedging, and managing retail accounts and contracts. Sean moved into wholesale power marketing and origination when he joined PG&E National Energy Group and subsequently worked for Eversource Energy and then NextEra Energy.

Sean holds a Master of Business Administration with a concentration in Investment Management from Drexel University and a Bachelor of Science degree in Finance from Philadelphia University.

Sharon joined Customized Energy Solutions in August 2008 as a Senior Accountant. She was promoted to Controller in December of 2008, where she is now responsible for all the daily financial activity and reporting of the company.

Prior to joining Customized, Sharon spent three years as Controller at Swets Information Services Inc. She worked previously at Fleer Trading Cards for 13 years holding various roles in the finance department.

Sharon earned a BS in Accounting from Lycoming College.

Slawa joined Customized Energy Solutions in October 2014. His responsibilities include but not limited to Business Intelligence Stack and .NET development. During his career Slawa has worked as Application Developer with different technologies from Machine Codes and C / C++ to Data Warehousing.  Slawa graduated from Saint-Petersburg State Institute of Technology and has M.S. in Engineering Technologies.

Stephen Fernands is Founder and President of Customized Energy Solutions. Since Customized Energy Solutions founding in 1998 it has helped thousands of companies understand wholesale and retail electric and natural gas market and implement solutions through its hosted software platforms.  INC magazine ranked Customized Energy Solutions as one of the fasted growing companies in the United States from 2005 through 2015 and in 2008 it was the 15th fastest growing private company in the energy industry.  Stephen has led the expansion of Customized Energy Solutions from a Mid-Atlantic based energy services firm to one that provides comprehensive solutions throughout the US, Canada, Mexico, India and Japan. 

As President, Stephen has focused on developing competitive wholesale and retail energy markets and development of software that enables innovation in the areas of retail competition, demand response program development, supply procurement, generation development, and transmission congestion analysis. Stephen has a BS in economics from Pennsylvania State University and an MBA in Finance from Drexel University.

Steve joined Customized Energy Solutions in December 2015 as a Systems Operator. Steve supports the day-to-day activity in the Day-Ahead and Real-time energy markets. He is responsible for submitting Day-Ahead bids and offers, Day-Ahead and Real-time Demand Response, Emergency Load Response and energy market settlements.

Prior to joining Customized, Steve worked as a Generation Dispatcher for Constellation Exelon. Prior to Exelon, Steve worked both part-time and as a Co-Op for PJM Interconnection in their System Operations Division where he assisted Dispatchers with Day-to-Day operations in the control room. Steve graduated from Drexel University in June of 2015 with a B.S. in Engineering and a minor in both Electrical and Nuclear Engineering.

Steve has over thirty years in the electric power business. Steve is currently Director of Market Intelligence Customized Energy Solutions.  Prior to joining Customized, Steve was Vice President, Compliance Director, for J.P. Morgan Chase Bank, N.A. In that position, Steve advised the business on regulatory and compliance matters in organized and bilateral electricity markets in the Western United States. Prior to joining J.P. Morgan, Steve worked for over ten years at the California ISO. Steve held various positions at the ISO and was responsible for managing regulatory affairs and coordinating market design and other policy related programs. Steve began his career at the Federal Energy Regulatory Commission where, over a twelve year career, he served in both an advisory and litigation capacity.

Steve joined CES in November 2011.  He recently joined our Mid Atlantic Wholesale Services Team offering scheduling, dispatch and settlement services for clients with assets located in the PJM Regional Transmission Organization (RTO).  Steve previously shared responsibilities for CES regulatory coverage of the PJM RTO and has a background in market development, market operations and economics.

Steve has worked for investor owned utilities, as well as  independent generation developers and cooperatives, focusing on the development of and participation in, a number of RTOs throughout the U.S.  He started his career as an economist at the Federal Energy Regulatory Commission and worked for Southern California Edison for thirteen years in various capacities associated with both the traditional regulated environment as well as the transition to a market based paradigm with the creation of the CAISO.  For the past fifteen years Steve has been responsible for integrating new and existing assets into the deregulated markets in the East.

Ted joined Customized Energy Solutions in January 2015, providing reporting and consulting services regarding developments in the policies and rules of MISO.  Consulting services include economic and regulatory issues, litigation support, load forecasting, rate design and cost-of-service.  Prior to joining CES, Ted worked at MISO as a Principal Market Economic Analyst, providing expertise in the design and analysis of the markets operated by MISO.  He assessed the potential effects of market rules and design features on market performance.

Ted began his career at the Public Utility Commission of Texas before joining the engineering consulting firm of R. W. Beck.  In addition to his consulting work, Ted teaches at Butler University, where he is an Adjunct Instructor for the College of Business.

Ted earned an AB degree with High Distinction in Economics & Mathematics from Indiana University, and an MA degree in Economics from the University of Texas at Austin.

Tim joined Customized Energy Solutions in February of 2015, where he works as an IT business analyst. He is responsible for data analysis, creating requirement documents, and communicating between business groups and the IT development team.

Before joining CES, he worked at Southwest Power Pool in the Settlements department. In this role, he worked on the design, testing, and implementation of SPP’s Integrated Marketplace. He was the lead for the validation of market, interchange, and transmission congestion right data that fed the Settlement system. Before coming to SPP, he worked at Acxiom Corporation. Tim earned a degree in Management Information Systems from the University of Central Arkansas. 

Tim joined Customized Energy Solutions in December 2013 as Senior Forecast Analyst. He works with the CES Retail Team and is primarily focused on developing load forecasts, quantitative and qualitative analyses, project consulting, and business development.

Prior to joining Customized, Tim spent more than seven years in the renewable energy field, working for wind energy developer Gamesa Energy USA. He was responsible for performing energy forecast assessments, applied atmospheric dynamics and wind flow modeling, plant performance investigation and risk assessment, and due diligence process to successfully develop and run utility-scale wind power plants. He holds a BS in Meteorology from Millersville University.

Tom joined Customized Energy Solutions in November 2015, working with the Demand Side Response group. He came to Customized from the former Powerit Solutions. He brings significant applied Demand Control and Demand Response implementation knowledge from his previous experience as Principal Engineer/Implementation Manager at Powerit.

Before he joined Customized, Tom also worked at the Spencer Turbine Company, Wood Group Pratt & Whitney and brings over 20 years of extensive industrial application experience. He has a B.S. in Computer Systems Engineering from UMASS-Amherst.

Verónica joined Customized Energy Solutions in March 2009 and currently serves as Vice President of Congestion Operations. She oversees the operational aspects of the Congestion Management business, with the goal of helping Clients understand and manage their exposure to congestion through their participation in congestion rights allocations and auctions. She also directly assists clients in the CAISO, SPP and MISO regions.

Verónica previously held positions at the Midwest ISO in their Forward Markets as an FTR Engineer involved in the design and operation of the financial FTR process and as a senior engineer for Market Administration, providing engineering support for the operation of the FTR and Day-Ahead markets, as well as ex-post pricing.

Verónica holds a Bachelor’s degree in Electromechanical Engineering from the Technological University of Panama, and Master’s degrees in Electrical Engineering from the University of Arizona and from the University of Illinois at Urbana-Champaign. Her postgraduate work focuses on Control Theory and Power Systems, Power Systems Economics and Operations Research.

Victor has been developing applications and data flow processes for CES since July 2011.

Prior to joining CES, Victor devoted the previous 10 years to the web application development for enterprise companies in areas of knowledge management, Web data extraction, and data management. Overall, Victor has been involved in computer technologies since 1985.

Victor graduated from Belarus State University in 1986 with a MS in Mathematics.

Vinayak began working as a Senior Consultant at Customized Energy Solutions, and is now a Director of Financial Services. He is a Chartered Financial Analyst with extensive experience in financial modeling and advisory. His work includes providing investment analysis and developing proposed price structures for electric power projects.  He also conducts market analysis to evaluate competitive energy market opportunities for energy, capacity, demand response and ancillary services, as well as evaluating issues associated with renewable integration.

Vinayak holds a Masters of Science from Georgia Institute of Technology, Atlanta, a Master of Engineering from V.J.T.I. Mumbai and an undergraduate degree in Electrical Engineering from Walchand College of Engineering, Sangli, India.

Bill joined Customized Energy Solutions in January of 2002.  He is responsible for helping to coordinate the business development and hiring activities of Customized Energy Solutions’ various functional teams.

Previously, Bill provided leadership to Customized’s advocacy and market reporting services team. Bill also served as the primary representative to the MISO LSE Coalition and, prior to that, for the PJM Public Power Coalition (PPC), while also providing services to other clients. Bill is based in Customized Energy Solutions’ Midwest office located in Carmel, Indiana.

Yang Yu joined Customized Energy Solutions in June 2014. As the retail operations analyst, Yang is in charge of the development and maintenance of retail electricity pricing models used in support of the Retail Market Services practice area, as well as production pricing, wholesale and retail settlements and other functions that support the overall growth of the company.

Prior to joining Customized Energy Solutions, Yang worked with Viridity Energy as an energy storage analyst. Yang graduated in 2012 from University of Pennsylvania with a Master of Science degree in Materials Science and a Bachelor of Science degree in Materials Science from Beijing Institute of Technology.