Industry Experts

Akansha Mishra

SQL Server Developer

Akansha joined CES in May 2018 as a SQL Server Developer. She has a background in development and testing of ETL processes, business intelligence and data warehousing. Akansha completed her Bachelors in Computer Science Engineering from UPTU University, India.

Alan Ackerman

Director of Regulatory Affairs - NYISO

Alan joined Customized Energy Solutions in October 2007 and began actively participating in the NYISO stakeholder process where market rules are developed and implemented. He provides reporting and consulting services to clients in the NYISO market, with detailed analysis that helps those clients make informed business decisions related to New York’s wholesale electricity markets. Alan is the current chair of the NYISO’s Budget and Priorities Working Group and Bylaws Subcommittee and is a past chair of the Price Responsive Load Working Group, the Business Issues Committee, and the Management Committee.

Prior to joining Customized Energy Solutions, Alan worked in the pharmaceutical industry. Alan earned his BA from Penn State University and his MBA from Binghamton University.

Alex Bykovsky

Senior Programmer Analyst

Alexander joined CES in September 2013.  He is working on several internet applications with the main focus on CES | GREEN.  Alexander has a background in desktop and web programming. He worked for software, banking and engineering businesses.  For the past 16 years, Alexander had developed many successful web portals and tools for the companies he worked for – Thomson Financial, Lehman Brothers, Panasonic Avionics and others.

In 2001 Alexander, alongside his partner, started a company developing and selling AJAX web frameworks and tools. The company was created several years before technology was accepted and implemented by Microsoft.

Alexander has a MS in Computer Science from National Technical University of Ukraine.

Alex Hoatson

System Operator

Alex joined CES in 2016 as a System Operator on the 24 hour renewable generation monitoring desk.  His responsibilities include the monitoring of wind turbines at 8 different sites located in the United States, communicating with wind park technicians at each site, as well as curtailing, remote resetting, and reporting on the condition and performance of the sites he oversees.  He obtained a Bachelor’s Degree in Arts Administration from Marywood University and worked as a commodity futures trader before joining CES, while maintaining an active music career as a guitarist.

Alex Wimmer

Complex Billing Manager

Alex joined Customized Energy Solutions in May 2018.  As part of the Retail Energy Services team, Alex will be managing the complex billing process, focusing on exceeding our SLA’s, automation and scalability.  Alex came to CES with 20 years experience in the Retail Electric industry, from EDI development with PSEG, leading operations/billing teams with PPLSolutions/Hansen Technologies and automating operations processes within Talen Energy.  Alex graduated from Rutgers University with a BS in Economics.


Alex Zhuravel

Database Administrator

Alex joined Customized Energy Solutions in March 2019.  He works for the Infrastructure Team as a database administrator. Alex has over 10 years of database administration experience. Prior to joining CES he worked as a programmer/analyst. Alex graduated from Temple University with BS in electrical engineering and MS from New Jersey Institute of Technology in computer and Information Sciences.

Alexander Kravchenko

Senior Software Engineer

Alex joined Customized Energy Solutions in February 2016. He is responsible for Development, Maintenance, Change Management, QA, Deployment and 24/7 support of CESGREEN application.

Prior to joining CES Alex worked as IT contractor on US Army projects.

Alex spend 14 years working as Sr. Web Developer at UBS Bank where he was responsible for developing, maintaining and supporting critical J2EE and Mainframe banking and brokerage applications.

Alex has a MS in Computer Science from Shevchenko National University of Kyiv.


Anand Thite

Software Developer
Anand joined CES in January 2019 as a Software Developer. Prior to joining CES, Anand has worked in financial and insurance technology domains. He has about 8 years of full stack software development experience and is currently working in the Retail Services – CES Blue team. He is responsible for developing software applications and contributing to the increasing technology needs of the company.

Andrea Calo

Director - Market Intelligence, Mexico

Andrea Calo is the Director of Mexico Market Intelligence with Customized Energy Solutions where she focuses on analyzing and reporting on the Mexican electricity market rules, their implementation and implications, helping clients navigate the complicated labyrinth of regulations, manuals and processes.

She has an extensive background in the energy industry in LATAM. Before working with CES Andrea worked for Duke Energy International, where among other responsibilities she led efforts for business development in Colombia and Mexico, and prior to that was Legal Director at Enron Argentina, and in-house counsel for multinational energy corporations in Buenos Aires, Argentina.

Andrea earned her J.D and Postgraduate Degree in Oil and Gas Law from the University of Buenos Aires. She also holds a Mediation Degree with Specialization in Corporate Mediation from the Buenos Aires Bar Association School of Mediation, and is a Licensed Mediator before the Argentine Ministry of Justice. She is also co-founder and board member of the International Society for Mexico Energy (ISME).

Andrew Seepes

Junior QA Analyst

Andrew’s career at Customized Energy Solutions began as an intern, signing on towards the end of October 2018. He started working with the Retail Billing group but transitioned to a full time QA Analyst role after graduation. His responsibilities include writing test cases and requirements, analyzing system functionality and testing throughout multiple environments.

Prior to joining CES, he had two internships at UPS and Deacom, a startup ERP solutions firm. In his spare time, Andrew enjoys rooting for the Sixers and traveling to new places. He received a BS in Management Information Systems from Temple University.


Anil Jadhav

Lab Analyst

Anil works as a Lab Analyst at CES. He Joined Customized Energy Solutions in Jan 2019. He is part of the Technical Teams, battery & Solar Testing Laboratory at CES Pune.

Prior to joining CES, he has more than 2 years of experience in Solar sector, Renewable Energy, Machine Shop & Utility maintenance.

He has graduated from Dr. Babasaheb Ambedkar Marathwada University, with a bachelor’s degree in Electrical, Electronics & Power Engineering.

Anil Palase

Office Assistant

Anil joined Customized Energy Solutions in July 2015 and works in the India as Office Assistant. He began his career with Customized Energy Solutions and is responsible for office management and day to day routine work like inventory management, keeping records, document management etc.

Anila Vangjeli

Marketing Manager

Anila Vangjeli joined Customized Energy Solutions as Marketing Manager in May 2017. Anila is currently providing marketing support to all of the CES Business Lines, including conferences, presentations and the creation of new and improved marketing materials.

Prior to joining CES, Anila was a Marketing Manager at Affiliated Distributors where she provided marketing support to over 150 suppliers and distributors in the industrial supply division. Anila has also previously worked as an Account Manager at a local advertising firm where she was responsible for preparing and presenting client deliverables as well as managing over 140 trade shows and creating innovative marketing materials

Anila is a graduate of Rosemont College, with a BA in Communications.

Ann Yu

Sr. Consultant - Emerging Technologies

As a senior consultant, Ann assists clients with evaluating the costs and benefits of emerging technologies under different market structures. Ann has extensive experience in modeling the technical and economic aspects of energy storage and other emerging technologies. Her work includes developing use cases and value proposition of integrating energy storage with renewable energy projects and evaluating the technical capabilities of various types of energy storage technologies in both structured markets and isolated electric grids. Prior to joining Customized, Ann helped a leading energy storage manufacturer evaluate new market opportunities and manage operating projects. She holds an MS in Civil Environmental Engineering from Carnegie Mellon University and a Bachelors’ degree in Physics from National Taiwan University, Taipei, Taiwan.

Ashkan Farazmand

Consultant, Congestion Management

Ashkan joined the Congestion Management group at CES in June 2016. He has a diverse background in Energy Markets Analysis, Quantitative Finance, and Financial Modeling. Ashkan assists clients with managing market risk exposure through ARR’s and FTR’s products. In addition, as a technical expert in power market studies, he supports clients with various consulting projects such as Transmission Congestion Analysis, Production Cost Modeling, Power Flow Analysis, and Available Transfer Capability Calculations. 

Before joining CES, Ashkan held positions as Transmission and Research Engineer at power market consulting firms, supporting power trading activities in various ISO’s. He holds a PhD in Electrical Engineering with a minor in Finance from New York University. 

Ashok Thakur

Manager, Communications & Marketing

Ashok Thakur joined Customized Energy Solutions in February 2018 and is responsible to develop the ETN publication and events. He has wide experience in B2B media and worked for several international publications and events. He held the position of General Manager Sales and Marketing in Vogel Business Media Group headquartered in Würzburg, Germany and has done various consulting projects with international media house and exhibition companies. Throughout his career, he has developed publications and conferences for the Logistics-supply chain, Chemical engineering, Manufacturing technologies, Pharmaceuticals, Oil and Gas, Process Engineering, HVCA & R, Machining and Tooling, Renewable industries to name a few.  

Ashok holds an MBA degree in Marketing from Mumbai University and did his Bachelors in Physics. 

Barbara Clemenhagen

Vice President, Market Intelligence

Barbara Clemenhagen joined Customized in 2013 and is an expert in regulatory advocacy and market design, with a focus on energy markets.  She has experience with leading strategic initiatives for generators, power marketers and retailers to enhance competitive markets, including the design and establishment of markets, and the introduction of new rules, structures, services and products. During her extensive career she has taken on projects that range from strategic to operational, and include strategy and business planning, market design, regulatory, project finance, acquisitions and divestitures. Her specialties include: commodity markets, market design, regulatory and administrative law, and project finance.  During her tenure at Topaz Power, she served on the ERCOT Board of Directors representing the Independent Generator market segment. Barbara previously served on the ERCOT Technical Advisory Committee and chaired the ERCOT Wholesale Market Subcommittee for several years. From January 2009 to March 2013, she was the President of the Texas Competitive Power Advocates; a trade association representing the largest power generators, wholesale power marketers and retail electric providers in ERCOT.

Benjamin Cromley

System Operator

Ben joined CES as a Renewable Generation Operator in September of 2016. His current responsibilities include the monitoring, diagnostics, curtailment, and remote repair of wind farms. Additionally, he is responsible for coordinating both planned and unplanned outages with different transmission operators and ISO’s as well as providing weekly and month-to-date reporting on site performance conditions to the customer. 

Before joining CES, Ben attended Liberty University where he graduated in May of 2016 with a B.S. in Electrical Engineering and a minor in Intelligence.

Bill Dagan

Manager - Technology Department

Bill joined Customized in October 2009.  He is leading internal technology initiatives to provide web-based reports to clients and to streamline internal operations pertaining to ISO interfaces. Bill has a background in systems integration, market operations and market settlements within the deregulated electric power industry.

For the past eleven years, Bill was responsible for data implementations, systems integrations, custom software applications, reporting & analysis consulting with several ISOs and electric companies. Bill has a BS in Nuclear Engineering from Penn State and spent the first twelve years of his career as a test engineer for GE.


Bill Dugan

Director of Optimization - Wholesale Services

Bill joined Customized Energy Solutions in October 2013. His primary area of focus is providing PJM regulatory coverage with an interest in generation assets.

Prior to joining Customized, Bill worked as an analyst for Monitoring Analytics, the PJM Market Monitor.

Brandon McGee

Director Market Operations

Brandon first joined CES in June of 2011 as a system operator and currently holds the position of Director – Market Operations Center. Prior to joining CES, Brandon obtained a BA in Economics from Rowan University.

Brandon’s current responsibilities include overseeing the CES 24/7 Market Operations Center which consists of two monitoring desks: Market Operation Center (MOC) and Operations Control Center (OCC).

The CES 24-hour Market Operations Center is fully staffed with regional grid operator-certified personnel who perform wholesale forward market offers, real-time generation offers, scheduling and monitoring, curtailment management, and reserve and regulation offers and monitoring. Servicing a portfolio spanning all major RTO/ISO’s located in North America and consisting of approximately 9 Gigawatts of installed capacity with a diverse fuel mixture including: wind, hydro, solar, battery, natural gas and fossil generation facilities.

Brian Farkas

Software Engineer

Brian joined CES in March of 2017 as a Software Engineer. Prior to joining CES he worked as an Application Developer at Presante Health Care. Brian has over 20 years’ experience as a software developer. He has a BSC diploma in Applicable Mathematics from Dundee Institute of Technology

Brian Taylor

Technical Project Manager - Retail Services

Caitlin McCloy Cassel

Jr. Financial Analyst

Caitlin joined Customized Energy Solutions in October 2017, as a Jr. Financial Analyst.  She is on the Retail Services team and is primarily focused on complex billing, managed portfolio, and resettlements.

Prior to joining CES, Caitlin worked in the wind industry, gaining experience with financial reporting, forecasting, and sales. Caitlin graduated from Penn State University with a BS in Energy, Business, and Finance and a Minor in Economics.

Caleb Gaddes

Compliance Analyst

Caleb joined CES in May of 2018 as the Compliance Analyst for the Renewables team. Before joining CES, Caleb worked as an Attorney at American Tower. Caleb comes to CES with over 4 years of experience in the legal field. He is a graduate of Suffolk University Law School.

Calvin Rohan Raj

Lab Analyst

Calvin joined Customized Energy Solutions in August 2018. He is part of the technical team.

During graduation, he had undertaken various projects and also founded and headed a solar-electric vehicle team, Team Solarium.

He has graduated from Pune University, with a Bachelor degree in Mechanical Engineering.

Carl Johnson

Senior Consultant - PJM

Carl joined Customized in October 2013. He reports on stakeholder activities at PJM Interconnection and represents the PJM Public Power Coalition.

Carla Marquez

Senior Consultant

Carla joined Customized Energy Solutions in November 2013.  Her current role as part of the Retail Services team includes assisting clients with new market entry and enrollments. Carla gained over 13 years of experience in the energy industry working for GE Nuclear Energy and Constellation NewEnergy as a software engineer and production support analyst. Some of her duties included the implementation and support for monitoring, billing, and enrollment systems for multiple markets throughout the USShe has a BA in Computer Information Science from University of California, Santa Cruz.

Chad Dixon

Consultant - Emerging Technologies

Chad is a Consultant in the Emerging Technologies division of Customized Energy Solutions and specializes in the PJM footprint. Chad provides emerging technology investors, project developers, integrators and other market participants with market intelligence and qualitative/quantitative consulting services. Chad also participates in ISO/RTO stakeholder processes involving renewable energy and energy storage technology.

Originally, Chad joined CES as a Retail Operations Analyst.  As part of the Retail Operations team, his primary focus was client management and operational support; however, he also assisted with retail portfolio management and software development. Before joining CES, Chad worked as a Market Analyst and Operator for a Demand Response and Energy Storage startup company.  Here he gained experience providing analysis on new and emerging markets for Demand Response and Energy Storage, Utility Demand Management and holds a PJM Generation Operator Certification.

Chad’s prior experience includes work as an Energy Auditing Associate and Technology Marketing Intern for the University of Delaware.  He also worked as a Business Pathways Intern at the Department of Energy.

Chad graduated from the University of Delaware with a B.S. in Energy Policy concentrating in Economics.

Charles Power

Shift Supervisor

Chuck joined Customized Energy Solutions in December 2014 as a System Operator. Chuck supports the day-to-day activity in the Day-Ahead and Real-time energy markets. He is responsible for submitting Day-Ahead bids and offers, Day-Ahead and Real-time Demand Response, Emergency Load Response and energy market settlements.

Charles Russell

Manager - Market Services

Charlie joined Customized Energy Solutions in February 2016 as Senior Analyst of Retail Market Services, working on the Retail Team with a focus on load forecasting and retail portfolio management and analytics.

Before joining CES Charlie spent 4+ years in the energy industry, working in finance and wholesale energy operations for a then startup retail electricity provider, as well as asset management and operational FP&A for a global renewable energy developer/Yield Co. He has broad industry experience, including financial modeling and forecasting (on the demand side for retail portfolios, and on the generation side for solar/wind/hydro assets), retail book management and pricing, REC tracking and procurement, power hedging risk management strategy, startup financial strategy and operations, asset management, and budgeting/variance analysis.

Charlie graduated from Vanderbilt University in 2011 with a BA in Economics, Financial Economics, and Corporate Strategy, and enjoys long walks along the Schuylkill River bank with his dog Crissy.

Chris Alves

System Operator

Chris joined CES as a System Operator in August of 2015.  His current responsibilities include the monitoring, diagnostics, curtailment and remote repair of wind farms. Additionally, He is responsible for coordinating both planned and unplanned outages with different transmission operators and ISO’s as well as providing weekly and month to date reporting on site performance conditions to the customer.  Before joining CES, Chris attended Rowan University where he obtained his BA in Business.

Chris Lyons

Senior Consultant, Market IQ, SSP Region

Chris is a Senior Consultant for Customized Energy Solutions, which he joined in January of this year.  He provides regulatory coverage of SPP, which includes reporting and analysis on working group and committee activities.  Prior to joining Customized, Chris gained over 18 years’ experience in finance and the energy fields with Constellation Energy and Exelon.  He has been a selected as a company or industry segment representative on stakeholder committees in PJM, MISO, ERCOT, and SPP.  Chris has a Bachelor of Science from Towson University and an MBA from the University of Baltimore.

Chris Maher


Chris joined Customized Energy in April 2011 after working as an Information Technology consultant for CES for more than five years.  Prior to joining CES full-time, Chris assisted with infrastructure design and upgrades as well as integration between CES, ISO market participants and RTOs.

Chris has 15 years of experience in various aspects of the IT field and SMB consulting.  Chris graduated from Allentown College of St. Francis de Sales, now DeSales University, in 1997 with a BS in Computer Science, Information Technology and a minor in Business Management.

Christopher Dumas

IT Project Manager

Christopher joined CES in July 2019 as an IT Project Manager. He comes to CES with 15 years of IT project management experience, working on projects of varying scope and complexity. His experience was gained within various industries, some of which include: legal technology, pharmaceutical sample distribution, and insurance.

Chris received his Bachelors of Science degree in Finance from Wilmington University.

Craig Tropea

Vice President - Sales & Marketing

Craig joined Customized Energy Solutions in October 2013 bringing more that 20 years of software sales, marketing, development and delivery experience to the CES Retail Team.  He is primarily focused on helping CES clients gain market entry, streamline their EDI and Billing process and more accurately manage forecasting and scheduling thorough the implementation of Customized’s end-to-end hosted software platforms.

With more than 10 years of experience in the energy sector, Craig’s efforts on behalf of his clients have allowed them to realize hundreds of thousands of dollars in savings by implementing software and services while focusing on their core business.  Prior to joining CES, Craig established sales methodology and developed sales teams for FirstCarbon Solutions and LPB Energy Management.

Curtis Tarwater

Senior Consultant

Curtis joined Customized in 2013 bringing over 20+ years of energy experience with 13+ years providing consulting services to clients across multiple ISO/RTO markets (ERCOT, SPP, NE, NY, PJM, MISO, CAISO). He has managed numerous merger and acquisition efforts for large wholesale market participants across the country.  Curtis has experience providing and implementing front, mid, and back office services and solutions for clients.  Curtis leverages his extensive business acumen complimented by a strong technology background to effectively and efficiently provide superior customer service. Through his extensive experience in the industry, Curtis adds depth and breadth to the Customized Energy Solutions team.

Dan Dugan

Billing Analyst - Retail Services

Dan joined Customized Energy Solutions in June 2016, as an analyst on the Retail Services team.  He provides support to the group in billing operations, EDI, and client and data management. 

Prior to joining CES, Dan managed the records database for an intellectual property legal practice. He graduated from West Chester University with a degree in English. 

Dan Ryan

Network Administrator

Dan joined CES in December 2016 as a Network Administrator. Prior to joining CES, Dan worked for an IT consulting company that catered to SMB companies in the Philadelphia area. He was responsible for setting up servers and network design. He is a self taught IT expert with more than 11 years of experience. Dan graduated from the University of Maryland & the University of Nice as a French language major.

Dan Williams

Director of Market Intelligence - West

Dan is currently a Director of Market Intelligence – West at Customized Energy Solutions. Prior to joining Customized, Dan was a Senior Policy Analyst for Portland General Electric’s Power Supply Operations. In that role, Dan engaged with the CAISO and regional partners to evolve policy and market design components of the Energy Imbalance Market, and worked to successfully position PGE’s Power Supply Operations group in both the EIM and the CAISO’s Day-Ahead market. During his time at PGE, Dan also lead the joint-project among Pacific Northwest utilities to develop a security-constrained economic dispatch market through the Northwest Power Pool Market Committee. Before joining PGE, Dan worked for Puget Sound Energy where he helped develop and direct their Federal regulatory and compliance strategy. Dan has also worked as a real-time energy trader for both Puget Sound Energy and Tri-State Generation and Transmission, gaining broad experience in the wholesale bilateral energy markets of the Western United States. Dan began his career at PPM Energy (now Avangrid Renewables) in their settlements and contracts division.

Darshil Harivadan Darji

Analyst - Future Grids

Darshil works as an Analyst. He joined CES in Jan, 2018. He has been working for CES as a contractor since April 2016. He has 2 years of experience in Software Development. He has background in web tool and front end development. In CES, He has been involved in development of CoMETS Web tool.

Darshil holds Bachelor’s Degree in Computer Engineering.

Dave Pisarcik

Analyst – Demand Response

Dave joined CES in June of 2014. His role as an analyst in the Demand Response group entails analyzing market and customer data to evaluate market opportunities, develop new business and provide the most economical propositions to the customer. This requires completion of compliance and settlements tasks for ISO DR programs and keeping up to date on the DR regulatory environment and energy markets. He also monitors and interprets client activity and discusses participation in ISO DR programs with clients, as well as potential clients.

Prior to joining Customized, Dave attended Penn State University, earning a BS in Energy, Business, and Finance with an economics minor. Since graduating in 2011, he has worked in the energy industry, most recently working as an Energy Analyst.

David Sapper

Director of Regulatory Affairs – Midcontinent

David joined Customized Energy Solutions in January 2007.  David provides reporting services regarding ongoing developments in the policies and rules of the MISO markets.  He also provides economic and regulatory consulting services, including litigation support.  In addition, he represents the interests of the MISO LSE Coalition, a group of 18 largely transmission dependent municipal, cooperative and similar electric utilities throughout the MISO region.  FERC has favorably relied on his testimony in cost allocation and market power cases.

David earned a BA in Economics from Trinity University (TX) and a PhD in Economics from Vanderbilt University.


David Withrow

Senior Consultant - Canada & NYISO Markets

David joined CES in October 2016 as a consultant. He is responsible for writing focused reports on competitive transmission planning processes, policy and market rules shaping wholesale power markets, energy storage and emerging disruptive technologies. Prior to CES David worked at PJM as a Director of Governance. David has an MBA in Finance from American University.

David Zhu

Senior Database Administrator

Debi Prasad Dash

Analyst - Financial Services

Debi joined Customized Energy solutions in April 2013. He has been involved in financial analysis and modeling for both India and US market projects. He is responsible for market research and report writing for Renewable energy and Emerging Technology applications. He also provides support to India Energy Storage Alliance (IESA) for IESA promotions, events, technology support to IESA website and IESA-KPN services.   Debi has 2 and half years of prior experience in consulting at Oracle Financial Services for Asia-Pacific Region.

Debi holds an MBA degree in Finance from SCMHRD (Symbiosis International University), Pune, India and a bachelor of Technology from KIIT University, Bhubaneswar, India. Debi was part of several national / international competitions winning teams during his MBA program.

Deepak Menon

Assistant Manager

Deepak Menon joined Customized Energy Solutions in December 2016 and works in India operations as Assistant Manager. He started his career as PA to MD in Enkay Homes, and later he joined Manikaran Power, he was an integral part for liasoning and business development team for 2years. At Customized he is responsible for developing business by helping clients to reduce energy cost through power trading / open access and facilitating them with all the state & local government clearance required.

Deepak is a Bachelor of Science graduate from Bangalore University.

Devdatt Maganty


Devdatt joined Customized Energy Solutions in November 2014 as an Analyst in Retail Operations.  He works in the Retail Market Services and develops and maintains electricity pricing models.

Devdatt’s work experience includes graduate research on block co-polymers at the University of Pennsylvania as well as co-op stints in Purchase and Manufacturing. Devdatt graduated with a Masters in Materials Science from the University of Pennsylvania in 2014 and an Bachelors degree with honors in Mechanical Engineering from the Birla Institute of Technology and Science-Pilani, Dubai in 2012.

Devyani Salunkhe

Assistant Manager - Events & Projects

Devyani Salunkhe joined Customized Energy Solutions as Assistant Manager  for Events & Projects in February 2018. She currently provides marketing support in activities related to CES and India Energy Storage Alliance by creating marketing and branding material for conferences and webinars.

Prior to joining CES, Devyani has primarily worked in the field of IT where she was heading the marketing function for a product based company in Pune. She was responsible for creation of marketing material for ERP and other softwares, various industry representations, technical content curation and strategy and branding. She has also worked with the Indo-American Chamber of Commerce where she was responsible for facilitating bi-lateral trade between India & US, member engagement and conceptualizing events for the Chamber.

Devyani is a post graduate in Marketing from India Institute of Planning and Management.

Dhruv Dhiman

Senior Manager - India Markets

Dhruv joined Customized Energy Solutions in February 2011 and works in the India Operations as an Analyst. He began his career as a Management Trainee with North Delhi Power Limited (NDPL). He was an integral part of the pre-opening team to look after intra-state ABT, Power Trading and Power Purchase for NDPL. At Customized, he is responsible for Business Development for Open Access Clients, Renewable Energy Market (REC), Demand Response (DR), deciding Bidding Strategies for Clients, Contract Management and Operational Aspects of Power Trading and Regulatory Assistance to the Clients.

Dhruv holds a Masters in Business Administration (Power) from the National Power Training Institute (NPTI), apart from a Bachelor’s degree in Engineering (Instrumentation and Control) and Diploma in Electronics and Communication.

Dianjie Hou

Jr. Software Engineer

Danny joined CES in May of 2016 as a Jr. Software Engineer. Prior to joining CES, he worked as an Information/SQL Developer for Telavance Inc.  He has over 6 years’ experience working various SQL Servers and over 4 years reporting & data analysis experience. Danny graduated with a Bachelor’s of Science from Shandong University, China

Dominique Allen

Senior Consultant - Retail Market Services

Dominique joined Customized Energy Solutions in 2018.  She will be working with the retail group to improve and expand CES’ retail offerings including system, training and services. Dominique has worked in the retail electricity and gas industry for over 16 years.  Dominique’s previous roles in the industry include sales, marketing, project management and account management.  She earned a BBA from Texas A&M University in Accounting and an MBA from the University of Texas at Austin, focused on Marketing and Management.

Dr. Rahul Walawalkar

Executive Director - IESA & Vice President Emerging Technologies

Dr. Rahul Walawalkar leads the Emerging Technologies & Markets team with focus on energy storage, renewables, demand response and smart grid technologies as well as international markets. He is an acclaimed energy expert. Rahul serves on the Board of ESA and provides input to FERC & various state agencies. He has served on panels for US DOE and in working groups for IEEE & NIST.

Rahul holds a Ph.D. in Engineering & Public Policy, a MBA in Energy Management and a BS in Electrical Engineering from Carnegie Mellon University. He is the recipient of numerous awards and is a member of various professional organizations including AEE, IET, IEEE and IAEE.

Dr. Satyajit Phadke

Senior Consultant

Dr. Satyajit Phadke joined CES in January 2015. His focus is on consulting services in the area of energy storage and conversion technologies for various applications such as automotive, stationary power, portable power and grid scale storage. Additionally he assists with evaluation, validation and competitive bench marking of technologies.

Satyajit has in depth understanding of various energy storage technologies owing to his many years of involvement in the research and development of novel battery chemistry and materials for fuel cells. He holds three licensed patents in the area of batteries and is the author of several technical articles in this field. He has a PhD from University of Florida, a BS from the Indian Institute of Technology (IIT) Roorkee and has worked in capacity of a post doctoral associate at Massachusetts Institute of Technology (MIT) and Princeton University.

Drew Brubaker

Consultant - Data Acquisition

Drew joined CES in January 2016 as a consultant with Data Acquisition Services.  He comes to CES with over 14 years of experience supporting Windows Systems and Networking for SMB customers. Drew has joined the Data Acquisition Services team developing, setting up, and supporting the DAS systems and services. Drew earned a BS from Millersville University in Secondary Education and an Associates in Computer Systems from York Technical Institute.

Dustin DeYoe

System Operator

Dustin joined Customized in September, 2015. As a system operator he is part of a 24 hr. operational team that monitors generation, performs remote repairs, and implements wind park curtailments. Additionally, he is engaged with dispatching and conducting regular day to day operations such as coordinating outages and communicating with engineers and technicians over multiple facilities. He also carries out ongoing reporting procedures while handling bids for different ISO energy markets.

Before coming to CES, Dustin was in the U.S. Navy for six years rated as an Aviation Warfare Systems Operator – Acoustic. Primarily he was engaged with P-3 Squadrons operating sensor systems, airborne electrical equipment, and acting as an inflight communications operator. He became a watch supervisor for the remaining years in the Navy at the Integrated Underwater Surveillance System facility in Virginia Beach conducting anti-submarine warfare tactics, analysis and tracking. After the military he attended Middle Tennessee State University where he was awarded his Bachelor of Science degree in Mass Communications.

Dustin also obtained a second Bachelor of Science degree in Photography at the Art Institute of Philadelphia and is an enthusiastic outdoor and wildlife photographer. Some of his ongoing projects include Cowtown Rodeo and the Wolf Sanctuary of Pennsylvania where he is also a volunteer.

Ed Toppi

Vice President - Distributed Market Integration

Ed joined Customized in 2006 and currently serves as Vice President, Distributed Market Integration, where his focus is on integration of distributed energy resources, energy storage, retail electricity supply, and demand response. He has worked with numerous clients and stakeholders across all business lines to help them understand economics, market potential, and operation of the various applications. Specific projects and areas of focus include California’s Demand Response Auction Mechanism and Proxy Demand Resource participation, Massachusetts’ State of Charge report, ISO demand response programs, behind the meter resource participation models, electric vehicle grid integration, microgrid analysis, and net energy metering.

Ed has over 20 years experience in the electricity industry—mostly in deregulated markets. Prior to joining Customized, Ed was a vice president with Constellation NewEnergy, where he ran the company’s Mid-Atlantic regional business and oversaw Customer Acquisition Operations and Market Operations.

Ed has spoken at numerous conferences on the integration of distributed energy resources and retail electricity supply and distributed energy resource participation in energy markets. Conferences include Energy Storage Association, Energy Storage North America, DNV/GL Executive Forum, and Energy Marketing Conference.

Ed holds a Bachelor of Science in Mathematics from the United States Naval Academy and a Masters of Business Administration from Drexel University.

Emily Jacobs

Senior Manager - Data Services

Emily Jacobs joined Customized Energy Solutions in May 2018. Emily provides technical expertise to the Retail Services team in data architecture, data quality, data governance, and analytics across CES’ retail hosted services for clients including forecasting, pricing, EDI, and billing. Prior to joining CES, Emily gained 6 years of experience in EDI, residential billing, automated customized pricing, dynamic segmentation, analytics, and reporting while working for Energy Plus, Green Mountain, and NRG. Emily graduated from Drexel University’s College of Computing and Informatics with a BS in Information Technology concentrated in Database Management Systems.


Epica Mandal Sarkar

Analyst - Emerging Technologies

Epica joined Customized Energy Solutions as an Analyst in November 2018. She has been involved in modelling, data analysis along with market research. Her research is focused on areas such as energy storage systems and renewable energy.

Prior to joining CES, she has worked with Center for Study of Science Technology and Policy (CSTEP) as a Research Consultant for materials and storage group. At CSTEP, Epica worked in the field of electric vehicle, battery and renewable energy where she was involved in research and analysis activities. She has a few publications including a report and journal paper in this sector.

Epica holds a Masters in Chemical Engineering from Jadavpur University and  Bachelor’s degree in Engineering (Chemical Engineering).

Eric Hendrick

Senior Consultant, Risk Management

Eric Hendrick joined Customized Energy Solutions in March as a Senior Consultant for Risk Management and Origination.  Eric was concurrently Head of Supply & Trading for Guttman Energy from May 2014 through November 2015 where he lead a team in the hedging of its Appalachia natural gas and PJM power portfolios. Eric used his extensive finance and energy trading background with high attention to market analysis and risk management to ensure adequate margins for Guttman. Eric marketed power and natural gas while skillfully monitoring and analyzing the energy exchange, resulting in competitive energy prices for Guttman Energy’s customers.

Erik Paulson

Vice President – Wholesale Market Services

Erik is responsible for the company’s services related to the wholesale electricity markets, which includes managing and scheduling generation assets in the various RTOs/ISOs, and managing the electricity purchases and electricity market activity for large users, including municipalities and industrial customers. 

Erik first joined Customized Energy Solutions in May of 2005 as the Director of Regulatory Affairs for PJM. In this role he provided market updates and information on market rule changes to many clients in PJM.

Erika Schmitt

Vice President - Retail Services

Currently serving as Vice President – Retail Services, Erika Schmitt joined Customized Energy Solutions in April, 2010.  Erika began her tenure at CES on the compliance and renewables teams, helping organizations evaluate and enter new markets. She quickly gained experience providing EDI, billing and other services to retail energy providers supported via the CES|BLUE Platform. After successfully on-boarding many new and complex clients, Erika was appointed to her current role of VP – Retail Services in 2018.  Erika currently oversees a team of more than 40 people, managing sales, software as a service, and other back office services to more than 60 retail energy providers across the U.S. deregulated market.

Gabriel Gomez

Senior Consultant - Emerging Technologies

Gabriel joined Customized in 2016. Gabe assists clients with market intelligence, analysis, and consulting on energy storage and emerging technologies across multiple ISOs and RTOs in the US. 

Before joining Customized, Gabriel spent several years in the wholesale and retail energy industry and has had multiple leadership roles in the areas of power and gas load forecasting, power plant development, energy trading and procurement, quantitative analysis, and software development for energy systems. Gabriel’s prior experience includes several years of managing the load forecasting function at major energy firms and substantial consulting work for clients in the areas of power generation, retail energy strategy, and energy data analytics. 

Gabriel holds a Bachelor of Science degree and a Master of Engineering degree in Electrical Engineering from MIT.

Gaurav Arora

IS Project Manager

Gaurav Arora joined Customized Energy Solutions as Infrastructure Project Manager in October 2018. He is responsible for managing and prioritizing Infrastructure and technology-related project initiatives for the enterprise.

Prior to joining CES, Gaurav was the Program and Project lead for Cloudamize. He brings eight years of technology experience across various industries as an IT/PMO leader and consultant.

Gaurav has a B.A. from Temple University and a M.S. from Penn State University.

Gina Pierson Furia

Program Manager

Gina joined Customized Energy Solutions in April 2014. As part of the Retail Services team, her primary focus is to provide retail natural gas suppliers support with new market entry, customer enrollments, billing, reporting, and data management. Prior to joining CES, Gina gained 12 years of experience in Residential Billing and Collections, Wholesale Power Markets, and system integration while working for Accenture Plc. Gina graduated from University of Notre Dame with a BA in Psychology.

Ginger Hodge

Consultant - Midwest

Ginger joined Customized in 2010 as a Regulatory Affairs Specialist. Ginger provides reporting services regarding ongoing developments in the policies and rules of MISO markets. Previously, she worked at MISO as a Stakeholder Relations Specialist. In that role, she stayed familiar with wide-ranging MISO developments, policy and procedural issues, and stakeholder views.

Ginger earned a BS in Political Science from Malone College in Canton, OH and completed her MBA at Kelley School of Business.

Graham Smith

Retail Natural Gas Analyst

Graham joined Customized Energy Solutions in July 2016 as an analyst with the natural gas team. He assists in the forecasting and scheduling of natural gas, along with various other natural gas based projects. Prior to joining CES, Graham gained experience in yield forecasting and statistical analytics with a commodity weather consulting company. Graham received a BS in Meteorology, with a focus on Energy Business Finance, from The Pennsylvania State University.

Gustav H. Beerel, MBA, Ph.D.

Vice President - Market Development

Dr. Gustav Beerel joined CES in 2013 as Vice President of Market Development.  His focus is on business and process development of scalable, comprehensive retail and wholesale energy service delivery platforms both in the US and internationally.

Gustav is the founder/President of Emission Information, Inc.  He was co-founder/CEO of EnvaPower, Inc, (known as Genscape Analytics).  He was a founding member of New Energy Ventures and Corporate S.V.P. of AES NewEnergy, (known as Constellation NewEnergy). He spent a decade in the chemical industry, has an MBA from Harvard Business School and a Ph.D. in Chemical Engineering & Mathematical Optimization.

Guy Filomena

Regional Director Regulatory Services - PJM

Guy joined Customized Energy Solutions in October 2008. His primary area of focus is providing PJM regulatory coverage and consulting services to clients with an interest in generation asset management and trading.

Guy has over 20 years of energy experience, including 12 years experience in competitive electricity markets as proprietary trader, portfolio manager, and asset manager in PJM, MISO, and NYISO. He earned an MS degree in Business from the University of Baltimore and a BS degree in Accounting from the University of Maryland. Guy is also a Certified Public Accountant.

Harry Dessender

Senior Consultant

Harry joined Customized Energy Solutions in November 2012.  His focus is consulting services in the areas of market settlements and analysis for wholesale and retail load serving entities as well as generation projects.  Additionally, Harry assists with managing and scheduling generation assets in the various RTO/ISO markets and provides expertise for a variety of renewable energy and back office improvement projects.

Prior to joining Customized, Harry gained over 20 years of experience in the energy industry working at PJM Interconnection where he led the market settlement functions from the inception of today’s PJM wholesale markets.  Harry earned a BS in Electrical Engineering from Drexel University and an MBA from Villanova University.

Harsh Thacker

Senior Analyst - Power Sector India

Harsh joined CES in November 2014. He has been involved in providing consulting and market research services to utilities, OEMs, regulation makers and other clients of Customized Energy Solutions and India Energy Storage Alliance on energy storage, renewable energy and other power sector related emerging markets in India. Harsh has over five years of experience in energy sector with a particular specialization in the areas of market research, process improvement and strategy consulting.

His research experience focuses area of Power Generation and T&D equipment, Power Sector Investments, Renewable Energy Development, Energy Storage Systems and Power Utilities Best Practices. He has also advised companies on the areas of Market Analysis and Forecasting, Organizational Development, Stakeholder Management.

He holds a Masters of Business Administration in General Management from Leeds University Business School, United Kingdom; a Bachelor of Technology in Electrical Engineering from the Visvesvaraya National Institute of Technology, Nagpur, India and Diploma in Management Consulting, certified by CMI, UK. He had a short stint as a Consulting Intern with a couple of small organizations in Johannesburg, South Africa.

Harveyetta Stone

Benefits Manager

Harveyetta joined Customized Energy Solutions in February 2006. As Benefits Manager, her duties include managing the company’s employee benefits program. She also assists the Controller with a variety of financial matters.

Prior to joining Customized Energy Solutions, she worked at a global standards organization. Harveyetta graduated with honors from Strayer University earning an AA and BA in Business Administration with an emphasis in Human Resource Management. Harveyetta has successfully completed Villanova’s MS program with an emphasis in Human Resource Development.

Jasmine Acosta

EDI/QA Analyst

Jasmine joined Customized Energy in Dec 2014. As part of the Retail Services team.   Her responsibilities include the EDI testing of all transactions and troubleshooting EDI related issues. In addition, Jasmine will play a key role in the scheduling of QA checks and Data Cleansing for on-boarding clients who are transitioning to CES from previous vendors.

Prior to joining CES, Jasmine spent 3 years working as a VB6 programmer for a Japanese company in Hiroshima, Japan.  Jasmine also has expertise working as a Web Content Administrator and general IT support provider.

Jason Lehman

Vice President of Technology

Jason joined CES in March 2018 as the Vice President of Technology. He is responsible for guiding the strategy for CES’s technology offerings as well as the supporting IT delivery teams/processes.

Jason came to CES from Aon Affinity where he was the Director of IT Product and Portfolio Management.  He brings 25 years of technology experience across a variety of industries as an IT/PMO leader and consultant.

Jason holds a B.S. in Information and Decision Sciences with a Concentration in Computer Science from Carnegie Mellon University.

Jason Sands

Network Consultant

Jason Xiao

Director - Software Development & Architecture, Retail

Jin Xiao joined Customized Energy Solutions in July 2011. He is responsible for developing software applications in retail services in the areas of EDI data exchange, billing, enrollment, pricing and forecasting.

Prior to joining CES, Jin has been working in utility industry for over 10 years, as a lead application architect and developer at, AES NewEnergy, Constellation Energy Group, and SunEdison . He was the lead designer and developer of   various invoicing systems, tariff rate database/engine, and SunEdison’s industry-leading solar operations center platform. Jin is a certified Microsoft System Developer. He has B.S. Industrial/Systems Engineering from Chongqing University and M.S. in System Engineering from University of Arizona.

Javed Shaikh

Analyst - Data Acquisition Services

Javed joined Customized Energy Solutions as an Intern in December 2011. He is responsible for integrating the electricity generation and storage resources with CES’s Control Center. In addition to this, he is responsible for developing software platforms for real-time systems for better reliability and for having effective data interface to the ISO’s. He is been instrumental in developing low-cost hardware and software platform (Based on  IoT ) for monitoring and optimizing the performance of the micro-grids in India.

Javed holds a bachelor’s degree in Electronics Engineering from University of Pune, India.



Jedidiah Trott

Director - Demand Side Response

Jed joined Customized Energy Solutions in July 2007, working in the Demand Response Business Line. He started out as an analyst participating in consulting projects pertaining to market analysis using stochastic modeling tools. His work includes advising clients on Demand Response participation in ISO and utility programs and implementation of customer participation in those programs for partner companies. Jed also drives the business requirements for CES|GREEN, a Demand Response and Peak Load Management web portal.

Before he joined Customized, Jed worked as a Financial Advisor and has a BA in International Relations from The University of Pennsylvania.

Jeff Iafrati

Senior Consultant, Market Intelligence - New England

Jeff has over twenty years of experience in the energy industry. He provides market intelligence and regulatory advisory services to wholesale energy clients active in the ISO New England markets as well as assists clients with market intelligence and analysis on emerging technologies such as energy storage. He has testified before the Federal Energy Regulatory Commission (FERC) and State regulatory agencies on issues including asset divestitures, financial assurance and power market design.

Before joining Customized Energy Solutions in 2015, Jeff was a Senior Associate with the Alliance Risk Group providing risk advisory and regulatory compliance consulting services to a wide range of electricity clients in the US Northeast. Prior to joining Alliance, he was at ISO New England for eight years where he served as Manager, Market & Credit Risk before joining Massachusetts Municipal Wholesale Electric Company as Director of Commodities and Treasurer.  He began his career at Levitan & Associates where he focused on conducting generator asset valuations in support of electric utility divestitures.

Jeff holds an A.B. in Economics from Harvard College.

Jennifer Reed

Senior Analyst

Jennifer joined Customized in April 2007. As an Analyst, Jennifer is responsible for registering clients, enabling them to do business with FERC, the state, and in the active wholesale markets. Jennifer is also involved with the Wholesale Services group working with generation portfolios, bill reconciliations and settlements. She is also responsible for managing assets in Generator Attribute Tracking System (GATS) and a variety of PJM eSuite applications, and filing FERC quarterly reports.

Prior to joining Customized Energy Solutions, Jennifer worked for over five years as an analyst for PJM Interconnection. She earned a BS in Communication from Clarion University.

Jennifer Rochelle

Senior Consultant, Market Intelligence, ERCOT

Jennifer Young

Retail Natural Gas Analyst

Jennifer joined Customized Energy Solutions in January 2018 as an analyst with the natural gas team.  She assists with energy purchasing, nominations and scheduling, along with various other natural gas based projects.

Prior to joining CES, Jennifer gained experience in facilitating procurement activities  for power and natural gas contracts at a retail energy brokerage. Jennifer received a BS in Business Administration, with a focus on economics, from Drexel University.


Jesse Farbstein


Jesse joined CES in May of 2019 as an Analyst for the Renewables team. Before joining CES full time, Jesse worked as an intern with the Renewables team during the summer of 2018. Jesse graduated Penn State University with a BS in Energy Business and Finance and Minor in Entrepreneurship and Innovation.

Jianfeng Zhang

Senior Analyst

Jianfeng joined Customized Energy Solutions in April 2013. He is a member of the Congestion Management team and is primarily responsible for modeling, powerflow analysis, and optimization. He also provides consulting services for clients who request various engineering studies.

Previously he worked at MISO, where he served as Senior Market Design Engineer. He worked in MISO for over 10 years, and has a broad knowledge of the electricity market, forward and real-time operations, and transmission planning.

Jianfeng earned his MS and PHD in Electrical Engineering from the University of Wisconsin-Madison.

Jiaying Cheng

Analyst - Congestion Management

Jiaying joined Customized Energy Solutions as an intern at New York office in Feb 2014. In November 2015, she joined Congestion Management team as a full-time analyst. She is supporting a broad range of clients through the various Financial Transmission Rights (FTR) and Auction Revenue Rights (ARR) processes in the CAISO and SPP markets.

Jiaying graduated from Binghamton University with an MA in Finance and Economics and a BA in Economics.

Jim Harvilla

Senior Consultant

Jim joined Customized Energy Solutions in January 2009. He is responsible for providing expertise and customer support in the areas of energy storage, distributed resources, renewable technologies, project management and all energy market-related issues.

Prior to joining Customized, Jim worked for New York State Electric & Gas Corporation for 32 years, gaining experience in power plant and energy end-use technologies.

Jim Krajecki

Director of Wholesale Services – Southwest

Jim joined Customized Energy Solutions in October 2008 as Director of SPP Regulatory Affairs. While Jim is still active in the SPP stakeholder process, Jim now focuses on developing, performing, and managing consulting services for the SPP and ERCOT regions. He seeks to leverage his 14+ years of energy industry consulting experience in which he has provided services to ISO/RTOs, load serving entities, investment banks, IPPs, resource developers, investors, and software vendors.

Prior to working in the energy industry, Jim served in the U.S. Army as an Armor Officer. Jim holds a BBA degree in Finance from the University of Texas at Austin.

Jim Wade

EDI Analyst

Jim is currently the EDI Analyst for the Retail Operations team. He started at Customized Energy Solutions January 2017. Some of Jim’s responsibilities include the EDI trading partner setup, testing, and production tracking of EDI documents.

Prior to CES, Jim worked with a USA software vendor for  9 years as an EDI support analyst for one of their products. He has worked with manufacturers, and distributors in all business markets.

John Fernandes

Senior Consultant - Emerging Technologies

John has recently joined Customized Energy Solutions after nearly 5 years in the development, construction, and IPP sectors managing policy and creating new market opportunities across renewable, fossil, transmission, and energy storage business lines.  Prior to his time in the commercial space, John was on staff at the Federal Energy Regulatory Commission and a regulatory manager for an investor-owned utility.  John has an MBA from the University of Delaware, a Master’s in Public Health from Johns Hopkins University, and is a guest lecturer for the University of Colorado at Denver Global Energy Management Program.

John Garrett

Generation Dispatcher

John joined CES in March of 2016 as a Generation Dispatcher. Prior to joining CES, John worked as a senior accountant at NRG Energy, reconciling invoices and handling various generation dispatching optimization. John graduated with a BA in History from Arcadia University.

John Mai

Software Engineer

John Mai started out as an intern for Customized Energy Solutions in February 2014. In July 2014, he started working full time as a software engineer for the Retail Services group.  He is responsible for developing software applications and supporting business in system maintenance. In addition, he will also contribute to other functions that support the overall growth of the company

John Mai graduated in 2014 from University of California, Santa Cruz with a BS in Computer Science.

John Rossi

Manager - Northeast Wholesale Services

John joined Customized Energy Solutions in April 2012, working in the Demand Response Business Line. This work includes advising and registering customers in DR, testing customers for compliance, and planning for participation in the Demand Response program. He also supports managing customers Capacity and Transmission peak shaving along with Load Forecasting. John also assists in the analysis, scheduling and transportation of Natural Gas.

Before joining Customized, John spent the last 5 years working for the curtailment service provider North America Power Partners, where he worked in Demand Response covering the areas of PJM, NYISO, ISO-NE and the utilities Southern California Edison and Pacific Gas & Electric.

Jonathan Sasser

Consultant - PJM

Jonathan joined Customized Energy Solutions in October 2014. His primary area of focus is providing PJM regulatory coverage and consulting services to clients.

He comes to CES from PJM Interconnection, where he focused on long-term industry strategy and the impact of new technologies and/or market events on electricity markets and grid reliability. He is experienced in PJM’s stakeholder process as well as their governing documents and manuals and has expertise in energy markets, capacity markets, derivatives, natural gas, gas/electric industry coordination, generation, power plant economics, valuation, forecasting, advanced energy storage, renewable energy, and market analysis. Jonathan previously worked as a Market Analyst and Financial Advisor.

Jonathan earned MBA and Master of Accounting degrees from the College of William & Mary and a BS in Business from Virginia Commonwealth University.

Jonghyun Kim

SQL Server Developer

Jonghyun joined Customized Energy Solutions in July 2014. He is responsible for developing ETL processes, internal and customer facing interactive reports and other technology initiatives. Jonghyun has a background in Business Intelligence, Data Warehousing and Application Development.  Jonghyun has a Bachelor’s Degree in Electrical Engineering from Ajou University, South Korea and a Master’s Degree in Management Information Systems from Texas Tech University, Texas.

Juan Diaz

Director of Business Development

Juan joined Customized Energy Solutions as an Analyst in April 2005. In 2010 he transitioned into Business Development and was made the Director of Business Development in 2012. He currently serves as one of the primary Business Development leaders for the company, sharing in the responsibilities for increasing company revenues through the promotion of service offerings and growth of company client base.

Additionally, Juan provides North American Electric Reliability Corporation (NERC) compliance and standards development; monitoring services for NERC registered companies as well as working on projects on an as needed basis.

Justin Schwartzberg

IT Business Analyst

Before joining CES, Justin worked for a company that was a distributor of Jenbacher engines in the Operations department. The company provide fully integrated Combined Heat and Power (CHP) and Distributed Generation (DG) power solutions to a variety of customers (institutional, commercial, industrial and governmental accounts). Justin’s core responsibilities were data warehousing, system integration, and product support. He is a graduate of The Pennsylvania State University, earning a BS in Energy Business and Finance.

Kasturi Pattalwar

Analyst, Financial Services

Kasturi joined Customized Energy Solutions (CES) in May 2015 as Analyst, Financial Services. She has been involved in financial modelling, analysis and consulting for various projects in India and USA. Her work focuses on comprehensive analysis of energy storage market providing investment analysis and pricing forecasts based on respective market regulations.

Prior to CES, she worked with Reliance Energy Ltd., in concern with electricity distribution business of Mumbai as Assistant Manager for engineering and procurement services. Her experience includes network expansion planning, equipment specification designing, vendor management as well as technical evaluation of bids.

Kasturi holds a Masters of Business Administration in Finance from Welingkar Institute of Management, Mumbai, India; Bachelor of Electrical Engineering from College of Engineering Pune, India.

Kate Schmid

Analyst - Retail Operations

Kate joined Customized Energy Solutions in February, 2016, as an analyst on the Retail Services team.  She provides support to the group in billing, EDI, and client management. 

Prior to joining CES, Kate worked as a Sales Operations Analyst at a tech driven energy company headquartered in Washington, DC.  Here she helped build out the operational processes for a newly launched retail energy brokerage line.  She has a diverse background in client relations, business operations, and project & account management.

Kent Withrow

Senior Analyst

Kent joined Customized in 2007. He supports nearly all CES business areas and markets with software tool development, IT systems guidance, and analysis. Kent came to CES from Midwest ISO, where he served as Technical Lead for Market Settlements Applications, helping to ensure a successful energy market launch in 2005. Prior to that, Kent worked as a software architect and engineer at SPL WorldGroup (now part of Oracle), Landmark Graphics, and LCG Consulting/EnergyOnline.

Kent holds a B.S. in Mechanical Engineering from the University of California—Berkeley and an M.S. in Energy Analysis and Policy from the University of Wisconsin—Madison.

Kevin Anderson

Consultant - Wholesale Services

Kevin joined Customized Energy Solutions in July 2016 bringing with him 15 years of experience in wholesale electricity markets.  Previously, Kevin operated ERCOT’s Congestion Revenue Rights Market and also worked as an account manager where he facilitated the commissioning of several resources.  Prior to ERCOT, Kevin spent 12 years in wholesale power at the Lower Colorado River Authority in Austin, Texas.  There he focused on asset optimization and congestion management for a diverse generation and load portfolio.

Kevin Corr

Manager - Retail Operations

Kevin joined Customized Energy Solutions in July 2017. As part of the Retail Services team, his primary responsibility is to manage the operations team with a focus on automation, scalability and reporting.  Prior to joining CES, Kevin gained 7 years of experience in residential billing, wholesale power markets, analytics, and reporting while working for EnergyPlus and NRG.  Kevin graduated from University of Richmond with a BA in Biology.

Kevin J. Komara P.E.

Director - Data Acquisition Services

Kevin joined Customized Energy Solutions in February 2009. He is responsible for the operations of the real-time data acquisition systems at Customized, and the development of new control system technologies.

Kevin has over 25 years of experience in the electric energy and aerospace industries. Before joining Customized, Kevin was a Senior Engineer and Project Manager at the PJM Interconnection for 11 years. At PJM, Kevin was responsible for the Supervisory Control and Data Acquisition (SCADA) Systems that enabled smaller customers to directly connect to the ISO.

Kira Bryers

In-House Counsel and Manager of Legal Affairs

Kira Bryers joined Customized Energy Solutions in 2014. She serves as the company’s internal legal counsel, and also manages ongoing federal, ISO, and state compliance obligations. Prior to joining Customized, she worked for a large law firm and clerked for two Pennsylvania state trial court judges. Kira holds BA degrees in History, Political Science, and International Relations from Goucher College, cum laude, a JD from Vermont Law School, and also studied at the University of Oxford, the University of Cambridge, the National University of Ireland at Galway, and the Universidad de Sevilla in Spain. She is licensed to practice law in Pennsylvania.


Kirth Patel

Senior Engineer/Consultant - Data Acquisition Services

Kirth joined Customized Energy Solutions in August 2008. He focuses on supporting Data Acquisition Services while assisting with SCADA, RTU configuration, communications, and field automa­tion devices. He provides engineering support for integration of production, measurement, automation, and compression of plant control data into SCADA/HMI; in addition to supporting the efforts of technological advances and technical standards in data acquisition.

Prior to joining Customized Energy Solutions, Kirth worked for Samsung Corporation as an electrical supervisor. He earned his BS in Electrical Engineering in India and an MBA from University of Massachusetts.

Kristy Ashley

Director, Market Intelligence - ERCOT

Kristy Ashley serves as Director, Market Intelligence – ERCOT, for Customized Energy Solutions. In her role, she provides reporting and analysis to CES clients by leveraging her twenty years of experience on both the commercial and regulatory side of the electric markets.

Prior to joining CES, Ms. Ashley was Director, Market Development – South and West, for Exelon Corporation, one of the nation’s largest competitive power generators, where she was responsible for wholesale market policies in ERCOT, Southwest Power Pool and other energy markets in which Exelon operates, and she developed the company’s position on policy matters at the Public Utility Commission of Texas (PUC). Ms. Ashley was actively involved in the design of the Texas nodal market. She has held leadership positions in the Texas Competitive Power Association and has served on ERCOT’s Technical Advisory Committee, Wholesale Market Subcommittee and other market stakeholder working groups. She also served as the alternate representative in the Independent Generator Segment on the ERCOT Board of Directors. Ms. Ashley worked for the Exelon Power Team as a trader and asset manager. Prior to joining Exelon, she worked for Mirant Corporation on their ERCOT asset management desk. With nearly 20 years of energy industry experience.

Ms. Ashley currently serves on the Board of Directors of the Gulf Coast Power Association and chairs the GCPA emPOWERing Women Committee. During her time working with the emPOWERing committee, she developed and led their first two annual emPOWERing Women Leadership Conferences.

Kyle Gautreaux

Retail Services Consultant

Kyle joined CES in July 2018 as a retail services consultant.  Prior to CES, Kyle has over seven years of experience working as a project manager and analyst.  His primary duties were to facilitate large scale utility infrastructure projects and conduct cost of service and rate design studies for municipal utilities.  Kyle earned his BA in Biological Engineering and MBA from Louisiana State University.

Larry Crudup

Senior Consultant

Larry joined Customized Energy Solutions in November 2012 as a Systems Operator. Larry supports the day-to-day activity in the Day-Ahead and Real-time energy markets. He is responsible for submitting Day-Ahead bids and offers, Day-Ahead and Real-time Demand Response, Emergency Load Response and energy market settlements.

Prior to joining Customized, Larry worked 14 years for Exelon Corporation in their Wholesale Marketing Group. He held several positions during his tenure there- Financial Accountant, Operational Accountant, Generation Dispatcher and for the last 4 years, Real Time Trader. Prior to Exelon, Larry worked at J.P. Morgan and Deloitte & Touche. He earned a B.S. in Accounting from Villanova University.

Laurence Richardson

Manager - Natural Gas Services

Laurence joined Customized Energy Solutions in May 2018 as the Manager – Natural Gas Services

Laurence brings over 14 years of Natural Gas Industry experience to the retail team he has previously work for an LDC, Refinery and Natural Gas Pipeline Company. Prior to joining CES, Laurence has worked as Natural Gas Trader and Scheduler for Regency Energy Partners and Sunoco both whom is a part of the Energy Transfer Partners family of companies and he started his career at the Philadelphia Gas Works. He is a Temple University graduate with a BA in Political Science.


Leilani Molina

Senior Consultant - Retail Services

Leilani joined Customized Energy Solutions in July 2011.  As part of the Retail Services team, her responsibilities include assisting clients with new market entry, enrollments, billing, forecasting and pricing.

Leilani worked previously for Constellation NewEnergy where she gained over 10 years of experience in retail energy operations and IT support for various regions throughout the company.  She has a BS in Applied Mathematics from the University of California at Los Angeles.

Lynn Horning

Consultant, Market Intelligence - PJM

Lynn Horning joined Customized Energy Solutions in 2019 and is an energy regulatory expert with the bulk of her career involved in energy market design and development.  She is a senior leader with extensive experience for over 25 years in various positions at multiple companies, including electric utilities, ISO/RTO power grids, and software development companies.  As a subject matter expert, Lynn possesses extensive knowledge related to the business and technical issues associated with wholesale and retail energy markets.  Ms. Horning has a strong background of successfully leading efforts to build consensus with diverse market participants that ensure the timely and effective development of new market and tariff rule changes, as well as interpretation of existing tariff and rule provisions.

Lynn has proven leadership with the development and implementation of highly technical computer systems to implement new wholesale and retail market structures and processes for deregulated and regulated environments.  During her tenure at PJM, Lynn worked as Manager of Member Relations where she managed the customer service function.  Before that, as a Sr. Lead Consultant for Market Development at PJM, she led efforts to successfully build consensus with diverse stakeholders that ensured the timely and effective development and implementation of new market structures and processes in the PJM Market.

Additionally, she was a Solution Architect for both SAP and SAS, where she blueprinted, designed and demonstrated innovative solutions for customers and prospects in the Electric Utility Sector and communicated those solutions to clients.  Lynn started her career at Philadelphia Electric Company, where she worked as a short-term electricity trader at the PECO Power Team during the creation of the competitive wholesale energy markets.


Marc Whittington

Retail Data Analyst

Marc joined CES in April of 2019 where he provides billing support for the Retail team, focusing on ERCOT and complex billing.

Prior to joining CES, Marc spent several years working with data for a sports website and as a consultant in the SEO industry servicing several Fortune 500 clients. He also spent time as a Communications specialist at a Philly-based firm and on a congressional campaign. He holds a BA in US History from Wesleyan University.

Mark Tinkler

Senior Energy Consultant

Mark has been working with Customized since July 2012. He provides reporting and analysis services for the Ontario Electricity Market and for Canada in general. He also provides expertise and customer support in Emerging Technologies focusing on energy storage, distributed resources, renewables, demand response and smart grid.

Mark worked for Ontario Hydro/Ontario Power Generation for 29 years in various technical and management positions. Since 2005 he has offered strategic consulting services to the energy sector regarding emerging energy options and technologies, including distributed generation, renewables and energy storage. He holds a B. Eng degree from McGill University in Montreal and an M.A.Sc degree from the University of Toronto.

Matt Lollini

Director of Product Development - Future Grid Services

Matt joined Customized Energy Solutions in November of 2015 as the Software Manager for the Demand Response group. He is responsible for the integration and development of CES’s acquired peak demand management and demand response software.

Prior to joining CES, Matt worked for 5 years as the Senior Support Engineer for Powerit Solutions. Matt earned a BS in Mechanical Engineering from Seattle University in 2010.

Matthew Dullaghan

Software Developer

Matthew joined CES in April of 2019 and currently works as a software developer,  responsible for developing, code reviewing, and deployments.

Before joining CES he worked in IEP and Education Software for several years. He has experience with Agile and Full Stack Development. Matthew graduated from Radford University in 2015 with a BS in Computer Science and a BA in History.


Matthew Zebovitz

System Operator

Matthew joined CES as a System Operator in August 2015. He is responsible for monitoring and dispatching generation, performing turbine resets, and entering bids for ISO energy markets.

Previous to joining CES, Matthew was an Energy Generation Analyst for Solar O&M and Commissioning Services. Matthew attended Washington State University where he earned his Bachelor of Science degree.

Michael Foster

System Operator

Michael Miller

Analyst - Data Acquisition Services

Michael started working for CES in the spring of 2015 as an intern while attending Drexel University. After completing the internship, Michael was hired part time. In June of 2017, Michael came on board full time after finishing school and earning a degree in computer engineering. I now work as a consultant for Data Acquisition Services.

Michele Kaufman

Business Development Director

Michelle Ricks-McClendon

Office Manager

Michelle joined Customized Energy Solutions in January 2014.  She is responsible for organizing and maintaining office operations to ensure that the office runs efficiently. She has over fifteen years of experience in office management and accounting functions for businesses and non-profit organizations.

Mike Berlinski

Director- Emerging Technology

Mike joined CES in 2014 in the Emerging Technologies group and is a recognized leader in the energy storage industry. Mike assists his clients by providing market intelligence, guidance for project development, and market analysis. Mike is an expert in FERC-related energy storage issues, and has specialized expertise in the PJM and New England markets. Mike’s work supports clients engaged in the advancement of nondiscriminatory and efficient wholesale market rules for electric storage resources.

Previously, Mike was Manager of Regulatory Affairs at a leading energy storage developer and was very active in promoting rules to enhance market opportunities for storage resources. He also helped bring new energy storage projects online, and assisted with their operational and financial management. Prior to that, Mike held various energy consulting positions in the private and public sectors.  Mike holds an MS in Technology and Policy from MIT and a Bachelor’s degree in Physics from Wesleyan University.

Mike McGuffin

Director of Wholesale Services - West

Mike joined Customized Energy Solutions in July 2009 as a Senior Consultant in the CAISO Regulatory Affairs group. Mike previously held positions at Shell Trading (Coral Power) where he was the Commercial Project Manager for the California ISO MRTU implementation.

Mike started his career in the power industry in 2000 working in the settlements department at the California ISO. He holds a BS degree in Finance from the University of the Pacific.

Mounika Karampudi

SQL Server Analyst

Mounika Karampudi joined CES in June of 2018 as a SQL Server Analyst. Mounika is responsible for providing production support for retail operations, billing, reporting, and database maintenance in CES BLUE. Prior to joining CES, Mounika worked in Belgium with StepStone as Database Developer, where she took the lead for maintaining and monitoring database performance and fixing production issues. She also has working experience as Database Administrator. Mounika graduated from University of Missouri Kansas City (UMKC) with a masters in Computer Science.

Mrigash Kumar Shah

Manager-India Markets

Mrigash joined Customized Energy Solutions in June 2013 and works in the India Operations as a Manager. He began his  eneregy career with Customized Energy Solutions. At Customized, he is responsible for Business Development for Open Access Clients, Renewable Energy Market (REC), Demand Response (DR), deciding Bidding Strategies for Clients, Contract Management and Operational Aspects of Power Trading and Regulatory Assistance to the Clients.

Mrigash holds a Masters in Business Administration (Power) from the National Power Training Institute (NPTI), Master of Technology in Chemical Engineering from National Institute of Technology (NIT) and Bachelor’s Degree in Engineering (Chemical).

Nalin Deshpande

Renewable Energy Analyst

Nalin joined Customized Energy Solutions in August 2016 as a Renewable Energy Analyst. He works with the CES Renewables Team and is primarily focused on maximizing market opportunities associated with renewable energy generation, position tracking, data management, retail and wholesale client support.

Prior to joining CES, Nalin worked for two years, with a renewable energy consulting/advisory company in Bangalore, India where he was involved in RECs trading, regulatory research and policy analysis of Indian clean energy policies, regulations and laws, and forecasting/scheduling of clean energy. Nalin is a part of the EDF Climate Corps network and has experience working on industrial (Mack Trucks) and building energy efficiency projects (Zeller Realty Group). He holds a Master of Science degree in Sustainable Systems from the University of Michigan, Ann Arbor and a B.Tech in Energy Engineering from NIT, Bhopal, India. Nalin is a professional cricketer and plays with a local cricket club.  

Nancy Chafetz

Director of Regulatory Affairs – ISO NE

Nancy joined Customized Energy Solutions in September 2004. In her role, she actively participates in the development of the market rules in ISO-New England through participation in key stakeholder committees and working groups. Nancy provides reporting, consultation and advocacy services to clients in the New England markets. She also develops detailed analyses that help clients make business decisions related to the wholesale and retail electricity markets.

Prior to joining Customized Energy Solutions, Nancy worked for over ten years in the energy industry doing financial analysis for generation developers. She earned both an MBA and a B.S. from the University of Texas at Austin.

Narendra Pendharkar

Senior Consultant - India

Mr. N. Pendharkar joined Customized Energy Solutions as a senior consultant after retiring as a Chief Engineer from Maharashtra State Electricity Board, serving 36 years in various capacities. He was on deputation to Central Electricity Authority (Western Regional Electricity Board , Interim Load Dispatch for 5 years) as EAD and Deputy Director. He has worked in Transmission Planning ,System Studies, State Load despatch,400kv S/S Design, as well as erection and commissioning. He was also a consultant for Jothi Structure, Mumbai for erection and commissioning of 400kv S/S, Khandwa (MP) of OWERGRID. He was an Adviser Operation and Planning to Pune Power Development Pvt. Ltd. for 3 years in Power trading activities related to Bilateral, Banking, DAM on Power exchange.

Nehal Divekar

Manager- Future Grids

Nehal Divekar joined Customized Energy Solutions in August 2018 with a focus on Emerging Technologies, Energy Storage, Distributed Energy Resources and Market Integration opportunities for the evolving customer centric decentralized utility model.

Nehal brings more than ten years of diversified experience in electric utilities business, transmission strategy, demand side management, renewable energy, project development, energy markets, policy and regulation. Prior to joining CES, Nehal has worked with large multi-national EPC, Consulting and Technology companies.

Nehal holds B.E and M.S degrees in Electrical Engineering from Pune University and Oklahoma State University (USA) respectively.

Netra Walawalkar

Director - India Markets

Netra joined Customized June 2006 and currently works in Pune, India. She is involved in market analysis projects for clients active in deregulated markets. Netra is leading Customized’s participation in the IEX for Energy trading and REC trading. She works with potential clients on understanding and developing open access processes and enabling greater participation in the IEX from industrial & commercial customers as well as renewable & conventional generators. She is involved in developing the bidding stategy for energy market participants to maximize their profit.

Netra holds an MBA degree from Drexel University, Philadelphia, USA and an Engineering degree from Mumbai University.


Paras Jain

Corporate Software Development

Pari Bhandari

Consultant Future Grids

Pari joined CES in Jan, 2018. She has been working for CES as a contractor since Sep 2016. She has 11 years of experience in Software Development. She has background in server side applications using Java/J2EE, Spring, and Hibernate. In CES Pari is working on creating and maintaining different modules in CoMETS tool.

Pari has completed BE in Computer Engineering from Mumbai University.

Patrick Shoop

Senior Consultant - Emerging Technologies

Patrick joined Customized Energy Solutions in 2015 as a Senior Consultant with the Emerging Technology group. Patrick assists clients with market intelligence and consulting on energy storage and other emerging technologies. He has a diverse background in technology monitoring, market assessment, and strategy consulting in energy and related industries for corporate and government clients.

Before joining Customized, Patrick was a Senior Consultant with an emerging technology research and strategic planning consulting group based in Silicon Valley, where he led the development and production of comprehensive industry roadmaps and market updates about energy storage, portable power, and fuel cells. He also assisted clients in assessing opportunities and threats from emerging technologies and markets, and worked extensively on custom work ranging from due diligence to scenario development. He has additional prior experience helping clients of the building efficiency division of a multinational engineering company save energy and improve equipment performance.

Patrick holds a BS in Product Design Engineering from the Mechanical Engineering department at Stanford University.

Paul Luukkonen


Paul Luukkonen joined CES in 2019 as a consultant for the Emerging Technologies team in Canada.  Paul is an experienced energy market and innovation specialist with extensive knowledge and established partnerships throughout the energy sector in Ontario, Canada and abroad. He possesses strong understanding and insight around the impacts and consequences of current emerging trends, technologies and the evolution of sector reform.  Prior to joining CES Paul worked for a global clean energy developer as a Regulatory and Operations Specialist and as a policy specialist with the Canadian Solar Industry Association (CanSIA).  He has an established track record assessing the full range of value streams for multiple customer types in the energy sector through a full understanding of client requirements, preferences, and potential opportunities in existing & emerging markets.

Paul Zamkov

Senior Programmer Analyst

Paul joined Customized in October 2010. He is provides technical expertise and supports the company’s internal and external technology initiatives.  Paul has a background in systems architecture, business intelligence, systems integration and technical leadership.

For the past seventeen years, Paul worked as a systems and business intelligence architect and technical leader in various industries including healthcare, marketing, accounting, insurance and finance.  Paul has a MS in Applied Math & Computer Science from National Technical University of Ukraine.

Pradeep Kumar Saini

Analyst - Emerging Technologies

Pradeep has about 3 years of experience in the energy sector with a particular focus in the area of market research and strategy consulting. Pradeep has contributed to over 10 + strategy & consulting engagements at CES for both India as well as International markets.

His research area focuses on electric mobility, energy storage systems, and renewable energy. He has also initiated the setting up of battery & solar testing laboratory at CES Pune.

Prior to joining CES, he has also worked with MARSS International, a facility management firm based in Delhi. His work profile focused on MEP & Maintenance projects at various embassies along with the Business Development & Customer relationship management.

He holds a Master of Technology in Renewable Energy Engineering and Management from The Energy and Resource Institute (TERI) University, Delhi, India ; a Bachelor of Technology in Electrical and Electronics Engineering from Maharaja Agrasen Institute of Technology (MAIT), Delhi, India.

Pramod Kulkarni

Senior Consultant

Pramod joined the Customized team in January 2013. He is a Senior Consultant in the Emerging Technologies Group that focuses on regulatory, technology and market developments that create opportunities for clients in emerging technologies sector, including energy storage. Pramod brings 30+ years of experience. Prior to joining Customized, Pramod worked at the California Energy Commission for 23 years where he managed programs that provided funding for development and demonstration of renewable energy, energy storage, demand response and industrial energy efficiency. Before joining the Energy Commission, Pramod worked in the private sector that included working for a Fortune 100 company as a financial analyst, with an energy consulting company, an angel investor and a startup. Pramod has a BS and MS from India and an MBA from the US.

Pranao Walekar

Analyst & Software Developer

Pranao works as an analyst and software developer at Customized Energy Solutions. He joined CES in October 2015. He is involved with the Research and Development tasks at CES. He is responsible for development of web based suite of analytical tools targeting energy storage. His task includes developing MATLAB models for storage optimizations, cost benefit analysis, creating web portals and interfaces, and integrating those to the developed models. These tools cover technical, financial and market based analysis of energy storage from few kWh to MWh of storage.

His research areas include Energy Storage, Renewables, Utilities and their ancillary service markets.
He completed his Master’s degree in Control Systems from Veermata Jijabai Technological Institute, Mumbai in 2015.

Pratik Zoting

SQL Analyst

Pratik Zoting joined CES in April of 2019 as a SQL Analyst. Pratik is responsible for providing production support for retail operations, billing, reporting in CES BLUE. Prior to joining CES, Pratik worked in Pune with Cybage Software, where he worked in production support.

Raj Khanna

Sr. QA Software Engineer

Raj joined CES in  July 2018 as our Sr.QA Software Engineer. Raj comes to CES with over 10 years of experience, working for companies in the Energy, Healthcare, Education, Backup & DR and Telecommunication’s Domain.

Raj is a graduate of the University of Wisconsin – with a BS in Electrical Engineering.

Ranjith Kumar Reddy Thaduru

Manager - Technology Development

Ranjith joined Customized Energy Solutions in May 2012.He is responsible for developing ETL processes , and internal and customer interactive reports. He also supports company’s  process automation, internal and customer interactive reporting and other technology initiatives. Ranjith has a background in Data Warehousing and Business Intelligence.

Ranjith has a Bachelors in Electronics and Communication Engineering from JNTU, India and an MS in Software Engineering from Stratford University , Virginia.

Renee Francisco

Consultant - Retail Services

Renee joined Customized Energy Solutions in June 2016 as a consultant on the Retail Services team.  She is responsible for assisting clients with new market entry, enrollments, billing, forecasting and pricing.

Prior to joining CES, Renee worked in financial services technology.  Renee has experience in business analysis, agile development, and User Experience (UX) design.  She graduated cum laude from James Madison University with a BBA in Computer Information Systems.

Richard Buzbee

System Operator

Richard joined CES in June of 2019 as a System Operator. He is a NERC and PJM certified professional with a strong background in the Naval Nuclear pipeline specializing in mechanical and electrical systems with work experience real time trading in PJM, ISO-NE, NYISO, MISO and CAISO markets. Richard received a Bachelor’s degree in Finance, from Rider University.

Rick Mancini

Director of Wholesale Services - Northeast

Rick started with Customized Energy Solutions June 2003 as the Director of Regulatory Affairs for the NYISO. Currently, as Director of Wholesales Services – Northeast, Rick continues to follow the NYISO Committee and Working Group activities and is involved in more detailed analysis of the Market conditions as the NYISO addresses significant changes to the Market largely due to Federal and State regulatory and environmental mandates. Rick has 45 years experience in the energy industry as related to power plant operations and RTO/ISO market design.

Rob Abraham

Director - Retail Market Services

Rob joined Customized in July 2013 and works with the retail team providing supplier registration, ongoing compliance, regulatory support, and other consulting services for clients.

Rob has diverse experience in the energy industry including renewables and energy efficiency project development. He earned a BA from Wake Forest University and an MES in Environmental Management and Sustainability at the University of Pennsylvania.

Robert Safuto

Director of Regulatory Affairs – SPP

Robert joined Customized Energy Solutions in October 2011. He provides market intelligence services associated with the Southwest Power Pool (SPP) markets. Robert has more than 20 years of experience in the North American competitive electricity sector working with ISO/RTOs, power marketers, merchant generators and vertically integrated utilities. In addition to his power market experience, Robert served in the U.S. Army as a commissioned officer. In 2011, Robert earned an MBA degree from the State University of New York at Albany.

Rohit Ramname

Senior Software Engineer

Rohit joined CES in Jan 2018.  He works as a full stack senior software engineer on several web based applications with the main focus on CES | BLUE. 

Rohit comes from a background in web programming for various domains like Order Management, Telecom and Banking.

Ron Ryckman

Director - Generation Operations

Ron joined Customized Energy Solutions in May 2012.  His primary area of focus is providing regulatory coverage and consulting services to clients in the Midwest with an interest in generation asset management and trading.

Ron has over 20 years of experience in the energy industry, having held various positions of increasing responsibility in settlements, accounting, contract administration, asset optimization, generation dispatch, NERC compliance, and regulatory affairs.  Prior to joining Customized, he was Director of Commercial Markets with Ameren Energy Marketing, a division of Ameren Corporation, that provides retail and wholesale power to customers throughout the Midwest. He earned a Master’s Degree in Business Administration from John E. Simon School of Business at Maryville University as well as a Bachelor’s Degree in Business Administration.

Ryan Smith

Monitoring Desk/OCC

Ryan joined Customized in March 2018 as a system operator on the 24 hour renewable generation desk. A few of his responsibilities include monitoring generation, performing remote turbine repairs, and implementing wind park curtailments at locations throughout multiple ISO’s.

Prior to joining CES, Ryan gained industry experience as an analyst within Wholesale Operations at Constellation Energy. Ryan received a Bachelor of Science in Energy, Business, Finance from the Pennsylvania State University.

Sagar Nilawar

Quality Assurance Tester

Sagar joined Customized Energy Solution in June 2019 as a Quality Assurance Tester. He has seven years  of experience in manual and automation testing in web as well as mobile applications specifically in BFS and the healthcare domain. Sagar has performed functional, integration, regression, GUI testing. He has experience in the creation of test results reports, test scenarios, and test cases. Sagar also has experience in analyzing and reviewing functional requirements and specifications and great knowledge in Agile/Scrum.

He is currently involved in QA testing activities for web application software, test plans, writing and execution of test cases, and reporting the defects. Sagar earned a Bachelors Degree in Electronics from the University of Pune in India.


Sam Natalini

Software Developer

Sam joined Customized Energy Solutions in January 2018. Prior to CES, Sam worked as a full stack developer. He attended Penn State University and obtained a BS in Information Sciences & Technology.

Samantha Folsom

Director - Renewable Energy Services

Samantha joined Customized Energy Solutions in August, 2015. In Sam’s current role, she is responsible for managing the company’s services related to renewables and compliance. This includes RPS management, REC generation optimization and a suite of compliance services for a variety of market participants. Prior to joining CES, Sam managed wholesale electric supply portfolios across multiple ISOs. Sam graduated from Penn State University with a BS in Energy, Business, and Finance and a Minor in Economics.


Sandeep Gupte

Director - Business Development

Sandeep joined CES in February 2018 as a Director of Business Development. He is currently responsible for reaching to corporates and institutional users who can benefit from electrical storage and energy trading. He is also leading business development efforts for energy storage projects from CES and its clients. Prior to CES, Sandeep worked as an independent consultant. He has received a Masters of Technology in Microwave Electronics from Delhi University.

Sandip Suryawanshi

Corporate Software Developer

Sandip joined CES in Sept 2019 as Software Developer. He has previous experience in Web Development as well as Windows Application Development. He is involved in Designing, developing, documenting, and troubleshooting software for moderately complex web-based products in a complex data ecosystem.

Sandip holds a Master’s Degree in Computer Application from Pune University Maharashtra, India.

Sangita Ganti

Director - Technology Development

Sangita has joined Customized in March 2010. She leads the Corporate Technology team and supports various technology initiatives across the company. She has a background in Data warehousing and Business Intelligence. Sangita has gained knowledge in Energy Markets across the US during her tenure at Customized. With a strong technical background and solid understanding of the energy business, Sangita provides solutions to complex technical problems.

Sangita has a Bachelor’s degree in Electrical Engineering from Osmania University, Hyderabad, Master’s degree in Computer Science from University of Kentucky, Lexington and Data Science certificate from Harvard University. She is a Microsoft Certified Solution Associate and a certified Scrum Master.


Sarvesh Birajdar

Software Developer

Sarvesh has joined Customized Energy Solutions in March 2018. He has experience in Business Intelligence and Data warehousing and is responsible for development of the ETL process and interactive reports that come as a part of the requirement.

Sarvesh has a Bachelors in Information Technology from SRTM University, India


Scott Nester

Network Engineer

Scott joined Customized Energy Solutions in October 2015 after working as Information Technology Manager for Mid-Atlantic Dairy Association for over 9 years.  Prior to joining CES, Scott handle all of the technology needs from smartphones to servers and created a company intranet to enable collaboration.

Scott has 16 years of experience in various aspects of the IT field such as server management, SharePoint, networking, and end-user workstations. Scott graduated from Drexel University in 2003 with a BS in Information Science & Technology.

Sean Foy

Business Analyst

Sean Foy joined Customized Energy Solutions in April of 2019. Sean is currently serving as a Business Analyst supporting the development, implementation, and governance of client-facing database environments for the Retail Services team. Prior to joining CES, Sean focused on the intercession of relational databases and front office applications, gaining experience as both a contributor to and bridge between technical and non-technical teams in healthcare informatics and energy analytics while working at Independence Blue Cross and Tesla Energy, respectively. Sean earned his BS in Management (with concentration in Information Systems and the Legal/Regulatory Environment of Business) at the Pennsylvania State University.

Sharon Barra


Sharon joined Customized Energy Solutions in August 2008 as a Senior Accountant. She was promoted to Controller in December of 2008, where she is now responsible for all the daily financial activity and reporting of the company.

Prior to joining Customized, Sharon spent three years as Controller at Swets Information Services Inc. She worked previously at Fleer Trading Cards for 13 years holding various roles in the finance department.

Sharon earned a BS in Accounting from Lycoming College.

Shinsuke Adachi

Consultant - Japan

Shinsuke joined CES as a Consultant in our Japan office. He comes to CES with over 15 years of experience in the energy, business development and marketing industry in Japan. Prior to joining CES, Shinsuke worked for Kamei Corporation where he managed the entire Japanese market by designing and implementing creative marketing and sales plans, as well as working on vision statements and sales projections.

Slawa Kalach

Senior Technology Developer

Slawa joined Customized Energy Solutions in October 2014. His responsibilities include but not limited to Business Intelligence Stack and .NET development. During his career Slawa has worked as Application Developer with different technologies from Machine Codes and C / C++ to Data Warehousing.  Slawa graduated from Saint-Petersburg State Institute of Technology and has M.S. in Engineering Technologies.

Stephen Bolognese

SQL Analyst

Stephen started working at CES in October 2017 as a SQL Analyst. Prior to joining CES he worked at NRG as a hybrid roll SQL Developer and Business Analyst for two years. He is a recent graduate of Drexel University with a BS in Information Systems and a minor in Finance.

Stephen Fernands


Stephen Fernands is Founder and President of Customized Energy Solutions. Since Customized Energy Solutions founding in 1998 it has helped thousands of companies understand wholesale and retail electric and natural gas market and implement solutions through its hosted software platforms.  INC magazine ranked Customized Energy Solutions as one of the fasted growing companies in the United States from 2005 through 2015 and in 2008 it was the 15th fastest growing private company in the energy industry.  Stephen has led the expansion of Customized Energy Solutions from a Mid-Atlantic based energy services firm to one that provides comprehensive solutions throughout the US, Canada, Mexico, India and Japan. 

As President, Stephen has focused on developing competitive wholesale and retail energy markets and development of software that enables innovation in the areas of retail competition, demand response program development, supply procurement, generation development, and transmission congestion analysis. Stephen has a BS in economics from Pennsylvania State University and an MBA in Finance from Drexel University.

Steve Greenleaf

Director, Market Intelligence - West

Steve has over thirty years in the electric power business. Steve is currently Director of Market Intelligence Customized Energy Solutions.  Prior to joining Customized, Steve was Vice President, Compliance Director, for J.P. Morgan Chase Bank, N.A. In that position, Steve advised the business on regulatory and compliance matters in organized and bilateral electricity markets in the Western United States. Prior to joining J.P. Morgan, Steve worked for over ten years at the California ISO. Steve held various positions at the ISO and was responsible for managing regulatory affairs and coordinating market design and other policy related programs. Steve began his career at the Federal Energy Regulatory Commission where, over a twelve year career, he served in both an advisory and litigation capacity.

Steven McDonald

Senior Consultant

Steve joined CES in November 2011.  He recently joined our Mid Atlantic Wholesale Services Team offering scheduling, dispatch and settlement services for clients with assets located in the PJM Regional Transmission Organization (RTO).  Steve previously shared responsibilities for CES regulatory coverage of the PJM RTO and has a background in market development, market operations and economics.

Steve has worked for investor owned utilities, as well as  independent generation developers and cooperatives, focusing on the development of and participation in, a number of RTOs throughout the U.S.  He started his career as an economist at the Federal Energy Regulatory Commission and worked for Southern California Edison for thirteen years in various capacities associated with both the traditional regulated environment as well as the transition to a market based paradigm with the creation of the CAISO.  For the past fifteen years Steve has been responsible for integrating new and existing assets into the deregulated markets in the East.

Suyash Agrawal

Business Analyst

Suyash joined Customized Energy Solution in May 2019. He comes with over 7 years of work experience in Information Technology industry and specializes in business analysis, requirement engineering, solution design, functional testing, business research and customer engagement. He has worked in areas like Demand Response, Electricity Portfolio Management, Utility CRM and Billing (Time of Use). He has exposure of various technologies and products like Microsoft ASP.NET, AWS, Oracle CC&B and is also Salesforce certified cloud consultant.

Prior to joining CES, Suyash worked with a MNC in Business and IT Consulting space and has served utility clients in all major markets including USA, UK and Asia Pacific.

Suyash holds Masters in Business Administration (Power) from National Power Institute (NPTI) and a Bachelor’s degree in Mechanical Engineering.


Swati Gantellu

Assistant Manager, Corporate Communications

Swati joined Customized Energy Solutions in August 2017 and is responsible for communication activities for CES and IESA. Prior to CES, she was working with Suzlon Energy Ltd where her role involved in executing Suzlon’s corporate communications and public media strategy for India and International Markets.  

Swati began her career in 2012 with a nationalized Public Relations agency called as Blue Lotus Communications Ltd as Assistant Account Executive. After that her career took a jump from agency to corporate life.

Swati holds a Masters in Mass Communication & Journalism and Bachelor in Commerce from the renowned Pune university(now Savitribai Phule Pune University). 

Takahisa Ota


Ted Kuhn

Senior Consultant - Market Intelligence

Ted joined Customized Energy Solutions in January 2015.  Ted provides reporting services regarding ongoing developments in the policies and rules of the MISO markets.  He also provides economic and regulatory consulting services, including litigation support.  He has testified in both state and federal venues on issues including load forecasting, price elasticity, and rate of return.  Prior to joining CES, Ted worked as a Market Economic Analyst at MISO, as a consultant in the electric industry, and as a senior staff member at the Texas PUC.

Ted earned an AB degree from Indiana University and a Master’s degree from the University of Texas at Austin.

Tetsuji Tomita


Tim Smith

Manager, Market Services - West

Tim joined Customized Energy Solutions in February of 2015. In his current role as Manager of Market Services – West, he provides full support for a diverse portfolio of resources in the California ISO market. These responsibilities include scheduling support, settlement analysis, and tracking upcoming market changes.

Before joining CES, he worked at Southwest Power Pool in the Settlements department. In this role, he worked on the design, testing, and implementation of SPP’s Integrated Marketplace. While there, he led the validation of market, interchange, and transmission congestion right data that fed the Settlement system. Before coming to SPP, he worked at Acxiom Corporation. He holds a degree in Management Information Systems from the University of Central Arkansas.


Timothy Smoker

Senior Forecast Analyst

Tim joined Customized Energy Solutions in December 2013 as Senior Forecast Analyst. He works with the CES Retail Team and is primarily focused on developing load forecasts, quantitative and qualitative analyses, project consulting, and business development.

Prior to joining Customized, Tim spent more than seven years in the renewable energy field, working for wind energy developer Gamesa Energy USA. He was responsible for performing energy forecast assessments, applied atmospheric dynamics and wind flow modeling, plant performance investigation and risk assessment, and due diligence process to successfully develop and run utility-scale wind power plants. He holds a BS in Meteorology from Millersville University.

Tom McClure, CEM

Senior Implementation Engineer - Demand Response

Tom joined Customized Energy Solutions in November 2015, working with the Demand Side Response group. He came to Customized from the former Powerit Solutions. He brings significant applied Demand Control and Demand Response implementation knowledge from his previous experience as Principal Engineer/Implementation Manager at Powerit.

Before he joined Customized, Tom also worked at the Spencer Turbine Company, Wood Group Pratt & Whitney and brings over 20 years of extensive industrial application experience. He has a B.S. in Computer Systems Engineering from UMASS-Amherst.

Victor Dragun

Senior Technology Developer

Victor has been developing applications and data flow processes for CES since July 2011.

Prior to joining CES, Victor devoted the previous 10 years to the web application development for enterprise companies in areas of knowledge management, Web data extraction, and data management. Overall, Victor has been involved in computer technologies since 1985.

Victor graduated from Belarus State University in 1986 with a MS in Mathematics.

Vijay Bokade

Financial Administrator - India

Vijay joined Customized Energy Solutions in March 2015 and works in the India as Financial Administrator. He is responsible for managing the day to day accounts receivables and payables of the organization. He also develops the organization’s budget, prepares financial reports and is involved in directing its investment activities. He is also responsible for planning the organization’s long-term financial goals and protecting assets.

Prior to joining Customized Energy Solutions, Vijay spent three years as Accounts Officer at ALCOR Mergers & Acquisitions India Pvt Ltd. He worked previously as Business Process Executive at IBN Technologies Ltd for one year holding various roles in the finance department. Also He worked as Accounts Executive at Jalgaon Milk Union for two years in finance department.

Vijay holds a Master’s in Business Administration (MBA – Finance & International Business Management) from the North Maharashtra University (NMU), Diploma in Business Management (DBM) from North Maharashtra University, Government Diploma in Co-operation & Accountancy (GDC&A), Bachelor of Commerce (B. Com) from North Maharashtra University, Banking & Insurance Certification from north Maharashtra University & Currently pursuing Chartered Accountant (CA Inter).

Vikas Gautam

ELT Architect - SSIS

Vikas joined Customized Energy Solutions, October 2017 as an ETL Architect. Prior to CES, Vikas worked as a Senior SQL Developer at NRG Energy. Vikas graduated with a Masters in Computer Application from Madurai Kamaraj University in India.

Vinayak Walimbe

Vice President - Emerging Technologies (North America)

Vinayak joined Customized Energy Solutions in August 2011. He currently leads Emerging Technologies consulting practice in North America with focus on energy storage and renewable integration. He is a Chartered Financial Analyst with extensive experience in financial modeling and advisory in US and international markets. His focus is on techno-commercial analysis of energy storage projects, strategy consulting and investment analysis of emerging technologies.

Previously, Vinayak was Manager at Boston-based private-equity firm that invested in natural gas plants in Middle East and North Africa. Prior to that Vinayak was involved in aircraft securitization and risk analysis of structured finance products in aircraft industry. Vinayak holds a Master of Science from Georgia Institute of Technology, Atlanta, a Master of Engineering from V.J.T.I. Mumbai and an undergraduate degree in Electrical Engineering from Walchand College of Engineering, Sangli, India.

Vipul Pagrut

Analyst, Emerging Technologies

Vipul works as an Analyst – Emerging Technologies. He has joined Customized energy solution in May 2015. He has been involved in development of CES modeling suite, Matlab modeling, data mining, data management, cost-benefit analysis along with the market research. He is hardware-in-charge of Micro-grid Initiative for Campus and Rural Opportunities and responsible for hardware development, installation and integration.

His research is focused on area such as Energy storage Systems, Renewable energy, Ancillary service markets, Optimization and Data analytics.

Vipul holds Master’s Degree in Electrical Engineering with specialization in Control Systems from V.J.T.I. Mumbai and Bachelor’s Degree from Pune University, India.

William Schofield

Vice President of Future-Grid Services

Bill joined Customized Energy Solutions in January of 2002.  He is responsible for leading the Future-Grid Services team which incorporates CES’ consulting focused Emerging Technologies team and the operations focused Distributed Resource Market Integration team, as well as the development teams for the PowerGREEN and CoMETS supporting software platforms.  Collectively, Future-Grid Services is focused on the emerging trend of integrating utility scale advanced energy storage, as well as more general trends related to demand response and the increased distribution of resources behind utility meters and/or as part of microgrids.

Previously, Bill provided leadership to CES’ Market IQ team. Bill also served at various times in the past as the primary representative of the MISO LSE Coalition and the PJM Public Power Coalition (PPC), while also providing services to a broad range of other clients. Bill is based in CES’ Midwest office located in Carmel, Indiana.

Yang Yu

Manager- Retail Pricing Services

Yang Yu joined Customized Energy Solutions in June 2014. As the retail operations analyst, Yang is in charge of the development and maintenance of retail electricity pricing models used in support of the Retail Market Services practice area, as well as production pricing, wholesale and retail settlements and other functions that support the overall growth of the company.

Prior to joining Customized Energy Solutions, Yang worked with Viridity Energy as an energy storage analyst. Yang graduated in 2012 from University of Pennsylvania with a Master of Science degree in Materials Science and a Bachelor of Science degree in Materials Science from Beijing Institute of Technology.

Yogesh Pawar

Quality Assurance Tester

Yogesh joined CES in March 2019 as Quality Assurance Tester. He has previous experience in Data warehousing as well as Functional Testing including Web/Desktop apps. He is involved in QA Testing activities in support of release of ETL, Reporting & Web Applications.

Yogesh holds a Bachelor’s Degree in Electronics & Telecommunications from North Maharashtra University, India.


Zachary Neville

Monitoring Desk / System Operator

Zach joined Customized Energy Solutions in 2018 as a System Operator on the 24 hour renewable generation monitoring desk.  His responsibilities include monitoring and dispatching wind turbines at 8 different sites located in the United States and coordinating with wind park technicians at each site. Along with this, he is in charge of curtailing, remote resetting, analyzing and reporting on the condition and performance of the sites that he oversees. He is also responsible for managing several battery storage units across the country.

Before joining CES, Zach graduated from The Pennsylvania State University with a Bachelor of Science degree in Energy, Business and Finance, with a minor in Energy Engineering. He began his career in the energy industry working in a business development and customer acquisition role for a renewable energy supplier.